Common Disputes with Movers
How to Book a Mover
Moving Tips
Check out the most common items people forget when moving. Follow this guide to ensure nothing is left behind.
Things Not to Forget when Moving
An already difficult task, moving out as a single parent comes with its own special set of challenges. A home relocation is not a simple undertaking, whether it is local or long distance.
A Single Parent's Tips for Moving with the Kids
It's challenging to estimate the expense of a move. Local and long-distance moves are two distinct types with unique pricing structures.
How Do Moving Companies Calculate Moving Cost
Learn how to prepare and pack heavy items for a move.
Packing Heavy Items
The Most Common Disputes With Moving Companies
Investigation Steps
Do the following steps to establish the reliability of a moving company.Common Roots of Disputes
Common reasons for complaints are: Late and/or Missing Delivery - Late and missing deliveries are getting very frequent nowadays. The sad thing is that it is the company who is initiating the mayhem. Make sure that the company has signed the contract and there is a stipulation in the contract that clearly defines the liability of the company in such cases. For example, the dates for picking up of the items and the delivery should be well-defined. Storing Undeliverable Items - Ask how the company qualifies the items that are "undeliverable". Does "undeliverable" mean that they delivered early and that the customer was not at home to receive the items? Inquire about this because a few companies have developed a good strategy on making more money. Here is the scam: those companies also own the storage facilities so they are also the ones collecting the storage fees. Try your best not to fall victim. Damaged Items - Look into the possibility that the company is irresponsible in handling the items. Even if the company has a good track record in this aspect, have a written guarantee that you will be paid in full if anything untoward happens. Filing a claim for damaged items can take several months. Go for a company that promises to return the replacement value of the goods they are delivering and not just the depreciated value. Unexpected Fees - Unexpected fees are unreasonable fees. To avoid this, there should be no open-ended charges and expenses. Check the hourly rates and compare them with other companies. Choose the most reasonable rate. Also, the company has the ability to know really well how far the items are going to be moved; most customers don't know the actual distance. It is thus easy for companies to inflate the cost for unsuspecting customers. Inflated Weight - Moving companies are charging customers by weight or per box. If the company is charging per weight, give them the best estimate of the total weight of your items. Come up with the best weight figure because it's possible that the company's figure will be significantly different. If the company's reading exceeds your reading by 10% or more, have them reweigh your items and provide you with an itemized listing of the weights of each. Some companies might be using non-certified or dishonest scales.
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