Winter's Storage - Vinton

Rating

By

Deanna Bailey

Review

The facility is very nice and the people very courteous and helpful. Like most storage units I feel they are all overpriced so I cannot complain.

On

08/04/2025

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Nancy Kidd

Review

WAS VERY PLEASED WITH PROCESS OF BOOKING ON LINE.STAFF VERY HELPFUL.LIKED DISCOUNTS AND ADMINISTRATION FEE WAS BEST.SECOND MONTH FREE A BONUS.LOCATION IS GREAT,EASY ACCESS TO facility and storage unit.

On

07/09/2025

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Alesha

Review

Amazing staff and great customer service, Highly recommend

On

06/30/2025

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Tommy Wilkens

Review

We highly recommend. Fast, clean, professional, pleasant, first class. Tommy Wilkens.

On

09/27/2023

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Tommy Wilkens

Review

Professional, pleasant, first class, very pleased, highly recommend.

On

09/27/2023

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Scott Recher

Review

It is easy to get into and place items in the storage area

On

05/19/2023

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Denny B

Review

Move in went easy and smoothly ! Great facility!

On

04/24/2023

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Daniel Young

Review

She was very nice and very helpful thank you

On

08/17/2022

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Linda whitt

Review

Overall experience was fast and easy

On

06/28/2022

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Tommy

Review

Got reserved and checked in in no time. The lady at the front desk was extremely helpful and polite.

On

06/04/2022

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Shane Byrd

Review

We got our unit fast ,pulled in and found our unit easily. Loading is was easy. Thanks for the go experience.

On

05/23/2022

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Bonnie Morris

Review

Great employees and in great location

On

02/28/2022

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Jeff Martin

Review

I had a great experience with this facility, especially being a first - time customer. It was easy to reserve my unit and ultimately move in.

On

02/06/2022

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virginia monganbarton

Review

Hours are good and easy to access. online pay is easy as well.

On

11/24/2021

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Melissa Dunn

Review

I have used this facility many times in the past and would not go anywhere else and trust that my things will be safe and well looked after while they at this facility!!!!

On

11/22/2021

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Carlla Armsworthy

Review

I feel the price is high for a 5x5. $63.00 a month.😔 for someone on social security.

On

10/11/2021

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Wendy Beckner

Review

The young lady that i spoke with was very helpful helping me get into the gate I'm not any good with the electronics we have 2 use 2 day. Thanks again A happy customer

On

09/10/2021

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Bill Waldron

Review

Clean very well taken care of, very nice facility!

On

07/27/2021

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Shelly

Review

Wonderful customer service. Very clean, feels secure.

On

07/21/2021

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Kara Joyce

Review

It would be nice if it were a little closer but it works for me!

On

07/16/2021

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Virginia Monganbarton

Review

I have used Winters on & off for over 23 years, years at a time.Both my daughters have as well, knowing my experience with them. Wont use anyone else. Friendly, clean, helpful and efficient.

On

07/12/2021

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By

Wes Chisom

Review

Donna was very friendly and professional. She called me as a reminder that she close at 4pm on Saturday. Got there and was waited on in no time. She answered all my questions and concerns. It was great service on a late Saturday afternoon. Thank you...

On

06/28/2021

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William Bell

Review

Nice place can rent storage and a u haul truck with out a lot of running around.

On

11/30/2020

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By

Linda

Review

I have had my best experiences storing at family owned storage facilities. It's clean, safe, and the hours, location are great! Brooke was terrific on sign in.

On

07/29/2020

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David Shimp

Review

Rented a climate controlled unit. Person at sign in was pleasant and helpful. Nice to have service cart available at the entryway. Unit was clean.

On

06/12/2020

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Jennifer Smith

Review

Very helpful and easy registration even during the challenges of COVID 19. Appreciate the office staff.

On

04/16/2020

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Michelle

Review

It has good security and is clean looking. It could be a little better on the temp for the temp controlled units as it was quite hot last night.

On

03/30/2020

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melissa

Review

Customer service at Winters was excellent. Staff was very friendly and easy to work with. Facility is very clean and I believe my items being stored are very safe and secure. Easy access.

On

09/05/2019

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Chelsea Farley

Review

These guys have a wide variety of storage units to chose from! They are friendly helpful and caring. The security at this location makes you feel very comfortable to leave you items there.

On

05/11/2019

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Erica

Review

Easy booking and move in experience!

On

05/05/2019

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Katy

Review

Best Prices in town! Paperwork was very fast and effective. Customer service could have been a bit better, but the price and experience overlook those issues.

On

03/13/2019

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Thomas

Review

I like it very clean and a nice customer service

On

07/25/2018

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Bruce Hartman

Review

I just moved in because of the special price. I wouldn't be there at the regular price.

On

03/20/2018

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Norman

Review

great location to my home. great customer service

On

01/21/2018

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Jennifer

Review

Staff was fast, friendly and thorough. Unit was clean. They have optional automatic withdrawals for the monthly payments, too.

On

10/10/2017

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Lydia

Review

I was able to sign up over the phone and move in that same night seamlessly. Best sign up ever.

On

08/09/2017

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Kristina

Review

great place, great location - i would recommend

On

05/26/2017

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Shirley R Hartwell

Review

Customer service and rental unit was excellent. I would recommend this facility. S

On

05/18/2017

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By

Eric

Review

our experience with Winter's was great- we were able to move up our move-in date without difficulty. the hours are appropriate, easily accessible units, affordable rates.

On

04/17/2017

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By

Meredith

Review

I would highly recommend this Winter's Storage in Vinton. The move-in process was easy and the unit was very clean. The prices can't be beat either!

On

02/23/2017

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By

Aimee

Review

Friendly, professional staff and adequate facilty.

On

02/12/2017

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Kim

Review

This was the best part of my move. Everything was as promised and I have absolutely no complaints. The staff is great. Friendly and helpful. Thanks for a great experience.

On

10/30/2016

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By

Rebecca

Review

Great experience. Have used other storage facilities and this is the best by far.

On

07/03/2016

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By

Robin

Review

This is the 2nd time I've rented from Winters storage. The 1st experience was great. I was able to have access to my storage at my convience. The security was great as well...

On

03/30/2016

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By

Review

Good service and pleasant staff.

On

02/16/2016

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Donna

Review

Very satisfied with unit. Rates reasonable.

On

02/12/2016

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By

Kara

Review

I do not have anything stored there yet so I cannot rate everything, however, the site appears secure, the pricing is as expected, it is very clean, and the woman working in the office is fantastic!

On

02/09/2016

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By

Dominic

Review

Office was at a separate location from the unit which was slightly irritating and the check in took a bit longer than expected but the service was super friendly and the unit was clean and as described. Concrete slab was rough rather then smooth. Worked fine for us but may be a concern for others that want to slide heavy items into the units.

On

01/11/2016

Rating

By

Patricia

Review

I needed a unit fast, and had one in less than a week. The unit was a little difficult to find since it wasn't behind the main office, but the cost was reasonable and the staff very informative and made sure I had everything I needed.

On

12/22/2015

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By

HEATHER

Review

Excellent prices and customer service. Facility is secure and clean

On

10/22/2015

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By

Jackie Smith-Russ

Review

I have just relocated back home in roanoke after over 6yrs was in dire need of 10x20 climate controlled unit winters storage all around had everyone beat as far as pricing climate controlled secured and video surveillance. Helps me feel more at ease with my insecurities especially with my parents possessions that hold deep sentimental value. They even had 2 wheel dolly and a moving cart for their customer convenience

On

10/21/2015

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Ernestine

Review

Nice little unit that really fit our needs. Prompt fast service too.

On

10/10/2015

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Timothy

Review

The place is great and price is right

On

07/02/2015

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Marlene

Review

It was easy to reserve the unit and the pricing was good. Thank you for your help and friendliness.

On

06/19/2015

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Melissa

Review

Very good at main location but second Vinton Rental area was hard to locate. No phone book listings and I only found it once onlime

On

06/19/2015

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By

Jonathan

Review

I have used winters be for and i wouldnt trust my classic harley to store at a local harley shop but i do at winters thank you

On

05/29/2015

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By

Julia

Review

This was so easy to do! I so recommend this service!!!

On

05/27/2015

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By

Josh

Review

We needed to go with the cheapest storage we could find and unfortunately we realize this is a pay for what you get type of deal. For around 10$ more a month we can get a much safer location with cameras and a gated entry. This location has none of those things and due to the set up there, we are considering finding a new place next month. This is not the fault of the business. They warned us about this location and advised us to take the other location that is much safer. I guess we should have listened. So to clarify, we would recommend Winters, just not this downtown location.

On

04/28/2015

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By

Victoria

Review

The lady was awesome and very nice. Glad this is the storage unit i decided on.

On

04/06/2015

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carrie

Review

The staff was super friendly and helpful. The space we rented was at a fantastic price.

On

03/04/2015

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By

Christina Atkins

Review

The lady that assisted me was very friendly and helpful. The paperwork was done, and all I had to do was sign, show ID and pay. The facility is clean, and very user friendly.

On

01/11/2015

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Grace Elena Hughes

Review

The lady was very helpful of where to find my unit. And she was very helpful with explaning the rules and expectations and the payments. Very friendly

On

12/02/2014

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By

Joshua

Review

It was a good price and friendly helpful people. They where one of the few places that had a unit in the size i needed

On

11/29/2014

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Tonya Allen

Review

They young lady was very patient with an irate customer that called in while I was waiting. I would recommend this facility to anyone.

On

09/07/2014

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By

Regina

Review

On

08/23/2014

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By

Frederick B Quackenbush

Review

On

07/22/2014

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Caitlin Carper

Review

I was able to move my stuff into storage on a short notice and everyone was very helpful with any questions I had.

On

12/26/2013

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Lisa suthers

Review

This is my second time using this facility. The units are clean and the staff is friendly and very helpful.

On

12/16/2013

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By

Jeffrey

Review

First time there to rent a space could have been alot quicker

On

10/02/2013