Macho Self Storage - Irving


Reserve Online
or Call 1-855-846-5507
Macho Self Storage - Irving
3930 Valley View Ln
Irving, TX 75062
(855) 846-5507

Macho Self Storage invites you to visit one of the best secured, cleanest and well maintained self storage facilities in Irving, TX Our 24-hour video surveillance cameras, controlled access gate system, brightly lighted driveways and monthly pest control program combine to provide you with peace of mind for your stored valuables. Our on-site managers are dedicated to providing you with personal and exceptional customer service. We look forward to earning your business The price you see is the price you get - there are no administrative fees, no deposits - no hidden fees at Macho Storage

Office Hours
Sun Closed
Mon 9:00 AM - 6:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 6:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 3:00 PM
Access Hours
Sun 6:00 AM - 10:00 PM
Mon 6:00 AM - 10:00 PM
Tue 6:00 AM - 10:00 PM
Wed 6:00 AM - 10:00 PM
Thu 6:00 AM - 10:00 PM
Fri 6:00 AM - 10:00 PM
Sat 6:00 AM - 10:00 PM

    Features

  • Free use of truck (tenant must refuel, $20-mile limit)
  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
  • 10% military discount (active-duty, reserves, veterans)
  • 10% senior discount
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
  • Macho Self Storage - Irving
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5' x 5'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Interior
$37.00
per month
Reserve Now
5' x 5'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Outdoor access
($45.00)
$42.00
per month
Reserve Now
5' x 7'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Interior
$55.00
per month
Reserve Now
10' x 5'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Interior
$60.00
per month
Reserve Now
10' x 5'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Outdoor access
$60.00
per month
Reserve Now
5' x 10'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Interior
$67.00
per month
Reserve Now
5' x 10'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Outdoor access
$69.00
per month
Reserve Now
10' x 10'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Outdoor access
$123.00
per month
Reserve Now
10' x 15'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Outdoor access
$141.00
per month
Reserve Now
10' x 20'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Outdoor access
$166.00
per month
Reserve Now
10' x 25'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Outdoor access
$193.00
per month
Reserve Now
20' x 30'
Free Disk Lock & Truck Rental with Move-In! (Truck not available for 5x5)
  • Floor 1
  • Outdoor access
$350.00
per month
Reserve Now
Rating
Rating of 4.0
By
Al T.
Review
Friendly staff. Needed something close to DFW. Worked out great. Thanks.
On
05/29/2023
Rating
Rating of 5.0
By
Vanessa
Review
I've used this facility for several years & was glad to get a 2nd unit. Friendly people & great service every day!
On
09/01/2022
Rating
Rating of 5.0
By
Donna Davis
Review
I found Macho through an online search. I was in love with them from the moment we met. It was an extremely easy process. We were given a tour of the facility which we were offered and the process was made indeed a process I would recommend to a friend. I loved the fact that they are also family owned!
On
02/18/2022
Rating
Rating of 5.0
By
Review
10/10. Great prices in comparison. Customer service is friendly with a fun sense of humor.
On
11/08/2021
Rating
Rating of 5.0
By
Jesse
Review
Clean facility, older but well kept units, friendly and 100% accommodating management couple.
On
03/06/2021
Rating
Rating of 5.0
By
Valicia Thompson
Review
Excellent I would refer this storage to all the people I know
On
02/12/2021
Rating
Rating of 5.0
By
Gringo Scot
Review
Management was great from initial contact, location & other instructions over the phone were flawless. Assisted tremendously with an oversize truck and plenty of parking space for turn around and to temporarily park a loaded car carrier. Poor weather delayed my arrival and the support with this was fantastic. Dumpsters on site, close to the airport, secure/secure/secure. Husband/wife management duo are really great people persons and very courteous and professional. Pest control measures are in abundance (unlike the misadventures of the U-Haul on Harry Hines). Well lit, next door to a convenience store with restrooms was a blessing, too. A tip of the hat to ya'll!
On
02/05/2021
Rating
Rating of 5.0
By
MUHAMMAD J MUHAMMAD
Review
Excellent in every aspect, it's the best.
On
02/29/2020
Rating
Rating of 4.5
By
Charlotte Garcia
Review
By far the best storage facility around. Great customer service they are always will to help.
On
09/01/2019
Rating
Rating of 5.0
By
Margaret
Review
I reserved my unit online, a very easy process. I received a call the same day from Chastity letting me know they would be there. It took a few days, a few calls; but I did get in. Chastity did my paperwork, it didn't take too long. She left it up to me to look at my unit then, I chose to wait. As clean as the office and grounds were, I wasn't worried. The price for my unit was fantastic. Another great thing? They don't force insurance on you. That is your decision. That has been most of the issue looking for storage. My sister rented the same size unit about a mile away. With "forced" insurance, she pays almost twice what I do. Jokes on her. She should have gone to Macho storage like I did, save those dollars. These are great people, they offer great prices; check out their website and see for yourself.
On
08/16/2018
Rating
Rating of 5.0
By
Sally
Review
We needed a place to store our vehicle while we were in Mexico for two months, and this storage facility was ideal. It's close to the airport, and had all the right stuff for us. The owners are so very friendly and helpful ... even gave us a ride back to our hotel for less than a taxi fare! And since we were getting back to Dallas quite late, they gave us a nighttime access code to get into the facility after they were officially closed. This was a no-fuss, no-muss, simply perfect place for us, and we'd definitely use it again if the need arose. Thanks!
On
07/28/2015
Rating
Rating of 5.0
By
Dalia
Review
Very good. Thanks guys.
On
07/27/2015
Rating
Rating of 5.0
By
Karen
Review
Wonderful customer service. Helpful and nice.
On
07/20/2015
Rating
Rating of 5.0
By
Christopher
Review
Easiest storage rental I have experienced.
On
06/29/2015
Rating
Rating of 5.0
By
Jose
Review
Great price and super good customer service in every way. Thanks guys.
On
06/29/2015
Rating
Rating of 5.0
By
Roxanne
Review
Excellent.
On
06/24/2015
Rating
Rating of 5.0
By
Liz
Review
Amazing, easy, fun.
On
06/22/2015
Rating
Rating of 5.0
By
Brandi
Review
I'm telling all my friends. The office is amazing. Free lock- super awesome.
On
06/20/2015
Rating
Rating of 5.0
By
Brandi
Review
Macho storage is the place to rent!! No hidden fees, what you're quoted is your price! Tax free. And..... A free lock coffee cup Coozie and many others... You've got storage needs... See these great folks first at macho storage!!! Honest and courteous. Thanks again guys!!! Procrastinator friendly!!
On
06/16/2015
Rating
Rating of 4.5
By
debbie
Review
will let all my friends know about your place
On
06/06/2015
Rating
Rating of 4.5
By
Florida
Review
The customer service was exceptional. I would recommend to all my family and friends..
On
04/19/2015
Rating
Rating of 5.0
By
Katherine
Review
Amazing. No complaints.
On
04/16/2015
Rating
Rating of 5.0
By
Corina
Review
BEST STORAGE I HAVE COME ACROSS. I CAN PERSONALLY SAY BETTER THAN PUBLIC STORAGE
On
03/04/2015
Rating
Rating of 5.0
By
Melanie Jones
Review
This is probably the only place I have been to that sat there and processed my paperwork with a smile on their faces even though I arrived few short minutes before closing time. They were very helpful and so nice and understanding as to why I was running late. I would recommend this storage to anyone who would like great customer service.
On
01/31/2015
Rating
Rating of 5.0
By
Peggy
Review
Customer service was great! I've been to this facility twice including the day I moved in and the first time Debbie and her husband were very friendly and helpful. The day I moved in Bob was the same way. I have another storage somewhere else that I purchased before I knew of this place and wish I would have found this one first.
On
12/07/2014
Rating
Rating of 4.0
By
Bradley
Review
The owners were very nice. Everything was great! If I ever need storage I will use this mancho!
On
11/26/2014
Rating
Rating of 5.0
By
卡牡
Review
Service is excellent and I love the price and the perk/free lock and truck.
On
11/17/2014
Rating
Rating of 5.0
By
牵摹
Review
My first time in a macho storage facilities, the staff welcomed me and made my visit comfortable. I reserved a unit online and had no problems with the same price or availability issues like the popular storages. I would definitely recommend this storage facility.
On
10/28/2014
Rating
Rating of 5.0
By
josephine cabrera
Review
On
10/16/2014
Rating
Rating of 5.0
By
Victoria
Review
Love this place great price great place to store and the guy there is really nice
On
09/20/2014
Rating
Rating of 5.0
By
Matt
Review
Absolutely exceptional experience! Friendly, efficient, outstanding customer service. Staff was very aware and alert, providing much confidence in facility security.
On
09/07/2014
Rating
Rating of 5.0
By
Debra
Review
Debra and Skip were absolutely excellent and a big help and relief for me to find a place for my things.
On
09/01/2014
Rating
Rating of 5.0
By
Eunicca
Review
The staff is awesome and very helpful. I really am happy I chose this company.
On
08/26/2014
Rating
Rating of 5.0
By
Scott
Review
It's very good, clean everything and good serve or staff assist very good and friendly. I like here a lot. Thank you.
On
08/25/2014
Rating
Rating of 5.0
By
Demitrius
Review
Debbie and Skip were very friendly and I felt very safe leaving my personal items with them.
On
08/24/2014
Rating
Rating of 5.0
By
Rebecca
Review
Awesome positive enviroment
On
08/23/2014
Rating
Rating of 5.0
By
Mark
Review
Great service, great price, great deal.
On
08/16/2014
Rating
Rating of 5.0
By
Sherri
Review
Very friendly, very clean. I am very pleased and comfortable leaving my belongings here.
On
08/05/2014
Rating
Rating of 5.0
By
Sandra
Review
People at storage place were very helpful, n very nice people to talk to. Had no problems watsoever. Very nice place n people to do business with.
On
08/04/2014
Rating
Rating of 5.0
By
Debbie
Review
Great, friendly service. Keep these guys!
On
07/25/2014
Rating
Rating of 5.0
By
Ginger Albright
Review
I have used this storage on several occasions. No matter where I live, or how far I have to drive to rent a storage, I will only use this facility. If I forget to pay, I will get a complimentary email to remind me I am late. Can always call if I have a problem and they have never failed to work with me. I just have to let them know what is going on. Great Customer Service! Even my kids would recommend this facility.
On
07/24/2014
Rating
Rating of 5.0
By
Trina
Review
I could not of picked a better storage place. Staff if wonderful and the security is great.
On
07/21/2014
Rating
Rating of 5.0
By
Pasi
Review
Extremely nice place with outstanding staff. Thank You very much!
On
07/14/2014
Rating
Rating of 5.0
By
Michael
Review
So far I am very pleased with my choice of the storage that I just rented and love the fact that I can use the truck for free, I will be using it tomorrow to finish my move, Thank you for being there.
On
07/10/2014
Rating
Rating of 5.0
By
Jessie
Review
People were very friendly. Wonderful and clean place. Great prices. Would recommend to friends.
On
07/10/2014
Rating
Rating of 5.0
By
Tony
Review
Great customer sedrvice Nice people!
On
07/03/2014
Rating
Rating of 4.0
By
juan
Review
quick, clean, secure.
On
07/02/2014
Rating
Rating of 5.0
By
Teiesa
Review
Excellent ( very professional)
On
07/02/2014
Rating
Rating of 4.5
By
Brad Bryant
Review
Very friendly staff, very secure location with cctv cameras and managers live onsite. One benefit is rent starts the day you move in not on the 1st of the month, when most of my other bills are due
On
06/27/2014
Rating
Rating of 5.0
By
Mary
Review
Wonderful customer service Great units
On
06/20/2014
Rating
Rating of 5.0
By
Chelsea
Review
Extremely pleasant and hospitable.
On
06/14/2014
Rating
Rating of 5.0
By
Brandi
Review
Wonderful Service Great People!
On
06/08/2014
Rating
Rating of 5.0
By
Seaoni
Review
Excellent! Great & friendly service
On
06/08/2014
Rating
Rating of 5.0
By
Richard
Review
I had a wonderful experience with Macho Storage in Irving. Great people, great service, and excellent customer service. I would recommend them to everyone. Thank you for being GREAT.
On
06/01/2014
Rating
Rating of 5.0
By
Latoria
Review
Wonderful personalities. A great place to give business to!
On
05/25/2014
Rating
Rating of 5.0
By
Nickolas
Review
Great customer service and very clean facility. Would recommend them to anyone
On
05/08/2014
Rating
Rating of 5.0
By
Diona
Review
Excellent!!
On
04/29/2014
Rating
Rating of 5.0
By
Barbara
Review
It was great!!!
On
04/12/2014
Rating
Rating of 4.0
By
ishwar
Review
On
04/09/2014
Rating
Rating of 5.0
By
Luke
Review
so far it is a good place to be.
On
03/28/2014
Rating
Rating of 5.0
By
Alicia
Review
Best move in experience I've ever had at any storage facility.
On
03/28/2014
Rating
Rating of 5.0
By
Jeff
Review
Great customer service explain everything, very friendly. Trust worthy. Feel comfortable do business.
On
03/11/2014
Rating
Rating of 5.0
By
Gibson
Review
It was great.
On
03/06/2014
Rating
Rating of 5.0
By
Rex
Review
I had a great excellent experience. Good people good price
On
03/04/2014
Rating
Rating of 5.0
By
Ray
Review
Great customer service, reliable and very helpful.
On
03/04/2014
Rating
Rating of 4.0
By
Kaleigh
Review
Ship & Debbie were welcoming & very helpful. Will definetly refer.
On
02/21/2014
Rating
Rating of 5.0
By
Danita
Review
Excellent ! Friendly & knowledgable!
On
02/13/2014
Rating
Rating of 5.0
By
Glormay
Review
Great service.
On
02/01/2014
Rating
Rating of 3.0
By
Fay Kirksey
Review
I’m a firm believer that when issues are resolved, we as consumers should praise the company we help to make a profitable business. Through research I found out that Joel (last name omitted to protect his privacy) is VP/CEO of Macho Storage and he contacted me promptly and promised to resolve my issue by, giving me credit for the late fee and issue me a month of free rent for the truck. I’m not sure but I believe that my rent will stay the same. I found him to be very professional and willing to work with me and my concerns (most VP’s/CEO’s don’t get involved with the issues that affect the little people that do business with them they leave them to work with the lower management) he even allowed me to vent and voice my opinion (he listened to me and I listen to him) and I’m very impressed at his level of self control and willingness to help. He stated that rent is raised yearly (I have only been a tenant since October) and that he would fix my account and of course I advised him that if Debbie and Skip treated me like this then they would treat someone else like this. He stated he never had problems with them before neither had he had a problem like mine before. I’m a satisfied consumer because of the level of service I received from Joel. If I rate this company as a place I would rent from it would only be because of the price for the space and for the valued service I received from Joel. I feel that Joel is a moral and ethical man and it is those kinds of qualities that cause people to drive across town to do business with any company. Thanks Joel for your awesome customer relation skills. PS. I now live in Desoto.
On
01/30/2014
Rating
Rating of 5.0
By
Mohomes
Review
Excellent
On
01/27/2014
Rating
Rating of 5.0
By
Cody
Review
Staff was super helpful and accomodating. Would definitely recommend.
On
01/21/2014
Rating
Rating of 5.0
By
Essence
Review
Great overall experience.
On
01/21/2014
Rating
Rating of 0.5
By
Fay Kirksey
Review
I'm currently very pissed at the way I have been treated as a tenant. On this rental, I paid $100.00 deposit for the truck; use is free if it is returned by 5pm. I unfortunately didn't finish unloading my things until 6 pm although I was on the property parked and unloading at 5 pm. The managers kept my entire deposit (I do have a witness; the Youth Pastor who helped me move my things into storage). According to the agreement, they were only suppose to charge me a day rate of 29.95. I was also charged $15 late fee for Jan on or about the 9th. Per this TSSA lease agreement, I have until the 16th before late fees apply. The manager,wants me to come in to the office and sign a new agreement, after I refused, she threatens me by stating I don't have to sign a new agreement but don't be surprised if my rent is raised because corporate raises rent all the time and hung the phone up. I spoke to her husband (the supposed real manager) who then backs her up and says the way to handle the matter is to sign a new agreement saying that they don't have to honor this agreement because it a month to month agreement and corporate can raise the rent. How about before the day was over I received an email from them with a new TSSA agreement that changes the late fee due date from the 16th to the 6th and in the body of the email it reads, “Ms. Kirksey, Please sign the attached lease and return to Macho Self Storage office no later than Feb 2nd, 2014. If not returned signed by Feb. 2nd, 2014, We will increase your rent to $85 per month. The $75 a month reflects signed leases. Without an updated signed monthly lease your monthly rent will be $85 as of Feb. 3rd, 2014.” Honestly I thought that as a part of customer service, a company is suppose to honor the agreement that was made even if it is a typo. Every website I have found Macho self storage they advertise 10 x 10 unit as $75.00, How can they even justify the rate increase?
On
01/16/2014
Rating
Rating of 5.0
By
Cynthia
Review
Debbie and Skip are awesome and friendly to work with. Thanks for everything!!!!!
On
01/10/2014
Rating
Rating of 5.0
By
Christina
Review
PHENOMENAL
On
01/02/2014
Rating
Rating of 5.0
By
Karsara
Review
Very homey. Nice people! Great experience
On
12/14/2013
Rating
Rating of 3.5
By
Mark
Review
The front desk help is very friendly and helpful. My unit was slightly dampish on the floor, but it was probably just concrete condensation from being so cold. The door is not super easy to open, but other than that, it is fine. Good price.
On
12/07/2013
Rating
Rating of 5.0
By
Micheal
Review
absolutely wonderful customer service.
On
11/14/2013
Rating
Rating of 5.0
By
Stephen
Review
Debbie& Skip have been excellent in every form and fashion.
On
10/05/2013
Rating
Rating of 5.0
By
M.Wayne
Review
It was great, they were very pleasant, who recommend to other.
On
09/13/2013
Rating
Rating of 5.0
By
Timiki
Review
Very nice and professional. I would recommend this storage to anybody!
On
09/13/2013
Rating
Rating of 5.0
By
Kelly
Review
Excellent
On
09/05/2013
Rating
Rating of 5.0
By
Anna
Review
Very nice staff. Good explanation and excellent service.
On
09/05/2013
Rating
Rating of 5.0
By
Joseph
Review
Professional and very helpful
On
08/31/2013
Rating
Rating of 5.0
By
Jorea
Review
Great!!
On
08/31/2013
Rating
Rating of 5.0
By
Joe
Review
Debbie was really nice. My first experience ever for renting a storage. Great!
On
08/31/2013
Rating
Rating of 5.0
By
Jim
Review
Very good great management, good customer service. Thanks
On
08/27/2013
Rating
Rating of 5.0
By
Michael
Review
Very good
On
08/27/2013
Rating
Rating of 5.0
By
Alex
Review
Excellent!
On
08/15/2013
Rating
Rating of 5.0
By
Noel
Review
Customer service at this location was a deal maker for me. Thank you Debbie and Skip
On
08/15/2013
Rating
Rating of 4.0
By
NINA
Review
Staff was professional and courtiers, gave all information in a timely manner, excellent price.
On
08/13/2013
Rating
Rating of 5.0
By
Jada
Review
Everyone in the office was so nice! Awesome!!
On
08/13/2013
Rating
Rating of 5.0
By
Esther
Review
Friendly staff, great experience.
On
08/10/2013
Rating
Rating of 5.0
By
Nicole
Review
Good so far. Polite and very helpful
On
08/10/2013
Rating
Rating of 5.0
By
William M.
Review
Incredibly nice and welcoming, friendly service - will recomment them to friends
On
08/02/2013
Rating
Rating of 5.0
By
Eric
Review
The staff are very easy to work with during our transition in purchasing a home. We purchase around 150.00 in boxes also. They are great people
On
07/31/2013
Rating
Rating of 5.0
By
Yong
Review
Completely awesome! Went above and beyone to help me find 24 hour access
On
07/15/2013
Rating
Rating of 5.0
By
Heather
Review
Easy, quick, firendly, affordable. Thanks!
On
07/15/2013
Rating
Rating of 5.0
By
Vincent
Review
Great service and support.
On
07/15/2013
Rating
Rating of 4.0
By
David W.
Review
On
06/18/2013
Rating
Rating of 5.0
By
Americo
Review
Terrible. Charged for truck when we were 9 min. late! Charge for water, no trash recepticles.
On
06/06/2013
Rating
Rating of 5.0
By
Nuria
Review
Very nice people
On
06/06/2013
Rating
Rating of 4.0
By
Cathy
Review
Debbie was great! She was friendly and very helpful.
On
06/05/2013
Rating
Rating of 5.0
By
RaNeisha J.
Review
Had a great time. At all times I knew my belongings would be safe. The hours worked with mine and the managers are AWESOME people
On
06/04/2013
Rating
Rating of 5.0
By
Itza D.
Review
Very good!!
On
06/04/2013
Rating
Rating of 5.0
By
Tra T.
Review
Excellent!! Very friendly and courteous. Great customer service. Was really satisfied.
On
05/20/2013
Rating
Rating of 5.0
By
Crystal M.
Review
Absolutely wonderful. Clean units safe environment. Super friendly management team! Highly Recommended.
On
05/15/2013
Rating
Rating of 4.0
By
Joe V.
Review
Was very fast and professional also easy to understand what I was getting for my money
On
05/15/2013
Rating
Rating of 5.0
By
Trudy
Review
On
05/14/2013
Rating
Rating of 5.0
By
Donald P.
Review
This group of people, they are very friendly and great customer service
On
05/12/2013
Rating
Rating of 5.0
By
Harold B.
Review
Great service!
On
05/03/2013
Rating
Rating of 5.0
By
Lucy C.
Review
Skip and Debbie were so helpful. They made this a lot easer for us. Thank you so much!
On
05/03/2013
Rating
Rating of 5.0
By
Sonya
Review
Very simple process to move in and very friendly managers willing to assist in any way
On
04/18/2013
Rating
Rating of 5.0
By
Lizabeth L.
Review
I had a wonderful experience coming in here. They were very friendly and warm
On
04/13/2013
Rating
Rating of 5.0
By
Constance
Review
Very good customer service. Used storage before.
On
04/10/2013
Rating
Rating of 5.0
By
Michael G.
Review
The managers' Skip and Debbie were great. They went the extra mile in customer service
On
03/19/2013
Rating
Rating of 5.0
By
Chris D.
Review
Skip and Debbie made this experience seamless. Great Job!
On
03/09/2013
Rating
Rating of 5.0
By
Frank
Review
Very good
On
03/02/2013
Rating
Rating of 5.0
By
Brice
Review
Nice and clean. Good staff
On
03/02/2013
Rating
Rating of 5.0
By
Frank
Review
On
12/06/2012
Rating
Rating of 4.0
By
Stephanie G.
Review
It has been great. My unit flooded and Debbie responded with a sense of urgency.
On
11/08/2012
Rating
Rating of 5.0
By
Review
The service was excellent and skip and Debbie Carter very friendly people.
On
10/25/2012
Rating
Rating of 5.0
By
Sarah V.
Review
Very helpful and friendly service
On
10/25/2012
Rating
Rating of 5.0
By
Darla S.
Review
A clean, safe facility and friendly managers - :)
On
10/05/2012
Rating
Rating of 5.0
By
LaShonda W.
Review
I had an aboslutely wonderful experience with this Pack & Stack and would definitely recommend it to others
On
09/06/2012
Rating
Rating of 5.0
By
Katherine G.
Review
Great customer service. Staff friendly
On
09/04/2012
Rating
Rating of 5.0
By
Jermaine S.
Review
It was great. Very nice staff. One of a kind
On
08/18/2012
Rating
Rating of 5.0
By
Jonathan C.
Review
Excellent customer service from Skip & Debbie. Great experience. Will use them again.
On
08/03/2012
Rating
Rating of 5.0
By
Stephen
Review
On
08/03/2012
Rating
Rating of 5.0
By
Guillermo
Review
It has been a very good experience. Mr. Skip and Ms Debbie are so friendly, and care about their customers.
On
07/31/2012
Rating
Rating of 5.0
By
Omar S.
Review
Really good service and customer service, I will recommend to anyone.
On
07/31/2012
Rating
Rating of 5.0
By
Jamie
Review
An absolute God send @ this time. I really need to get a storage and they made sure I did.
On
07/25/2012
Self Storage Frequently Asked Questions

What size storage unit do I need?


5' x 5' Storage Unit
It is approximately 25 square feet of space. This size typically holds the contents of one room or large home closet. They are an excellent size to store seasonal items, garden tools, clothes, office supplies, suitcases and miscellaneous boxes.

5' x 10' Storage Unit

It is approximately 50 square feet of space. This size typically holds the contents of one room or office. You can store small amounts of furniture, chairs, mattress, kitchen appliances, and boxes.

5' x 15' Storage Unit

It is approximately 75 square feet of space. This type of unit is good for the contents of a one-bedroom apartment with major appliances.

10' x 10' Storage Unit
It is approximately 100 square feet of space and about the size of a standard one-car garage. Holds furnishings of a one or small two-bedroom apartment with major appliances.

10' x 15' Storage Unit

It is approximately 150 square feet of space. Holds furnishings of a large two-bedroom apartment or smaller home. Great for storing large furniture and appliances.

10' x 20' Storage Unit
It is approximately 200 square feet of space. Holds the entire contents of a three or four-bedroom home up to 2000 square feet. Can also hold compact full-size vehicles and boats.

10' x 25' Storage Unit

Holds the contents of a large home, roughly 4 or 5 bedrooms, with large furniture, garage items, and major appliances.


What is the height of the storage units?

Storage units are approximately 8 feet high.


Do I need to rent a climate controlled unit?

If you have delicate items such as musical instruments, computers, pictures, antique wood furniture, it is recommended to select a climate controlled unit. Climate controlled storage units protect against rust, corrosion, mold, cracking, and warping.


What’s the difference between an indoor and an outdoor unit?An outdoor storage unit is one that has a direct access and usually drive-up accessible. An indoor unit is located within the building.


What items can't be put in a storage unit?

Most storage facilities will not let you store firearms, perishable items, liquids, illegal drugs, flammable and hazardous materials, live animals or plants.


Are my items insured while being in a storage unit?

You are responsible for the items that you store. Storage facility's insurance provides protection for the location that houses the storage units and not the contents of individual storage units. If your homeowner insurance doesn't cover your items, usually the facility manager will help you sign up with an insurance provider.


Can I use my renters insurance for a storage unit?

Anything your renter's insurance policy covers under usual conditions would be covered in your storage unit. Usually, renters insurance will cover items in a unit up to 10% of your policy limits, but the coverage does not include natural disasters. However, there may be exceptions to this, check with your insurance company to see if you're covered.


What do I need to bring with me when to rent a unit?

You will need a government-issued photo ID(driver’s license, state ID or passport) to complete your storage unit rental agreement.


Can I access my unit anytime I want?

Most storage locations are open 365 days a year, but access hours may vary. During access hours, usually between 6am – 10pm seven days a week, you can access your unit by using your individual gate code. During office hours, the company employees are available to answer questions and provide on-site support.


How long can I rent a unit?

Most rental contracts are month-to-month agreements and billed in one-month increments. No long-term lease is required unless the customer requests otherwise.

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