Secure Self Storage - Coney Island

Rating

By

Liz

Review

We came into this facility without knowing what to expect. But Khalil was so kind and patient and went through the whole process with us. Showed us our unit. And no gimmicks or games . Just a wonderful experience. Would recommend to anyone

On

08/16/2024

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By

Naftali Lewin

Review

Mr. Waqas was very helpful and courteous. A-1 service!

On

08/20/2023

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By

Regina Reilly

Review

Had absolutely the best experience at the facility with the 2 managers on duty. They were super helpful, knowledgeable and just overall fabulous people. Made the entire process seamless and a pleasure.

On

04/17/2023

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By

Kiara Torres

Review

Very nice and helpful and funny

On

03/02/2023

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By

L Cuevas-Flores

Review

Khalil was a great help today, is very helpful and understanding. Great place to rent

On

08/24/2022

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By

Rachelle Jean

Review

KHALIL was literally amazing!! He made me feel so comfortable with my first storage unit. Very respectful and helpful. He walk me through every step of the process and made it very easy to get my unit.

On

08/16/2022

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By

Jules

Review

I had the pleasure to work Khalil, he was extremely super helpful in assisting me choose the right storage space for me.

On

07/27/2022

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By

Elijah deller

Review

No 24 hour access as advertised. business only. Did not accept reservation was not hard reservation

On

06/05/2022

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By

Necola Fowler

Review

YOU GUY'S HAVE HIT THE JACKPOT WHEN YOU HIRED KAHLIL. HE IS AN AMAZING HUMAN BEING!!

On

05/25/2022

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By

Jorge

Review

Ok so.... this storage is a good place to come put all your belongings they are very friendly and helpful...THE PRICES ARE VERY LOW AND...CLEAN WITH CAMERA SECURITY...MY DISLIKE IS THAT THE BATHROOM 🚻 IS NOT AVAILABLE TO THE CUSTOMERS..THEY PUT UP A SIGN ON THE DOOR SAYING NO PUBLIC BATHROOM...IM NOT PUBLIC IM A PAYING CUSTOMER...ALSO THE STORAGE HOURS ARE SO SHORT AND SHOULD BE 24HOURS IF YOU WANT 24 HOUR ACCESS YOU HAVE TO PAY👎👎👎😠🤔🤔

On

05/22/2022

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By

Elizabeth Hurtado

Review

Price is low. Great. I am on a budget. Only have few things. Also, next to beach. I can buy a beach chair now.

On

03/08/2022

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By

Frances

Review

Everything from start to finish was practically handheld as far as customer service. Showed me everything before I could even think of a question. Training how to maneuver within a facility with locks and ladders inside the building and outside the building takes time.

On

03/04/2022

Rating

By

Gail Dermody

Review

Had to store holiday items for a few years. Just cleared it all out . My items were always safe! Comfortable climate and CLEAN. Very clean place. The staff were always friendly and very helpful. Everyone always smiling. Cameras EVERYWHERE.... I'd recommend to a friend in a heart beat. Гўв„ўВҐГЇВёВЏ

On

01/31/2022

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By

Chris Matinez

Review

Very Respectful and really help me out in my time of need. Thank you! Much blessings.

On

01/14/2022

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By

Kei

Review

I needed extra space and this was the place that provided.

On

11/07/2021

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By

Chris

Review

It was easy to use and price is great. I would prefer longer access hours however but otherwise fine.

On

11/06/2021

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By

Raya

Review

Charles was great and very efficient.

On

10/27/2021

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By

Blake

Review

Charles is a true gentleman and made our move-in easy a pie. Highly recommend this storage facility.

On

08/31/2021

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By

Jen

Review

they have nice service and theyre very helpful

On

08/26/2021

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By

Shonette

Review

Although I came really late Deidre was still professional, kind and even gave me a few extra minutes to put my belongings in the unit. Thank you.

On

06/20/2021

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By

Larisa

Review

This is my first time renting a storage unit. The facility is clean and comfortable. It was easy to fill out all the necessary paperwork. Charles was very helpful to me in all aspects of the process. He took the time to explain everything I needed to know.

On

06/19/2021

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By

Elena

Review

All ladders are not stable - they are shaking and make uncomfortable to use it

On

06/10/2021

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By

Luis

Review

First time using a storage unit and good so far and the staff are cool

On

06/24/2020

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By

MB

Review

The units were so cheap that I got few, This way i have more access to itens. Great deals going on!

On

06/13/2020

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By

Angelica

Review

The prices are great. And, I had a wonderful experience, thanks in large part to Chauncey, Melissa, and Isaiah. Isaiah answered all of my questions regarding renting a unit, and even called me back after hours. When we encountered an issue with the unit I had reserved, Chauncey quickly started brainstorming solutions, and he and Melissa came up with a great one! I ended up purchasing another unit, and Chauncey flew into action and arranged for it to be quickly cleared of the items that the prior owner had left inside, and then washed, enabling me to move my items into the unit that same morning! I was taken aback at how everyone is extremely knowledgeable, helpful, and really spends time to put the customer at ease. I am so glad I went with this facility!

On

05/06/2020

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By

Loren

Review

The price is the best we could find, and the staff was incredibly accommodating with a handful of issues and special requests. The place looks clean and very professional. I cannot recommend them enough!

On

01/07/2020

Rating

By

Marisol

Review

Very clean, great and friendly staff. Took me through everything from start to finish.

On

01/07/2020

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By

Paul

Review

really prefer not to leave a comment at this time, it was cheap and very good and 6 months later bam! triple the rent increase, why did it go up so much i asked? was told that was the going rate... i go to move out and what do you know they lowered it on their own... whaaa? that never happens! a normal rent increase is about 8 to 12% and thats killing it! room was $130, shot up to $390 after 6 months, i call that super rape!

On

12/27/2019

Rating

By

João Yñiguez

Review

I was impressed with the promotion I got with spare foot. I donﾃ｢竄ｬ邃｢t think Iﾃ｢竄ｬ邃｢d be able to find a deal bettter than this anywhere else!

On

12/03/2019

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By

Ross

Review

Very good storage facility. Highly recommended!

On

11/29/2019

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By

james

Review

Nice people, nice space. Found a unit for 32 .00

On

11/21/2019

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By

David

Review

All paperwork was ready at time of appointment, storage considerable large with a great price. Clean, easily accessible, and worth the trip.

On

11/07/2019

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By

JF

Review

Great people. My five by five unit was only 32.00. highly recommended

On

11/07/2019

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By

Raquel

Review

Clean facility, friendly staff and great customer service.

On

10/07/2019

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By

Hannah

Review

Lanzo is so very helpful and nice. I had a really great customer-service experience with him today!

On

09/20/2019

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By

Hannah

Review

Lanzo is so nice and helpful. I was so pleased with my customer-service experience with him today. I was new to the process, and he answered all my questions and helped me with every aspect of moving in my things.

On

09/20/2019

Rating

By

Jordan

Review

Unit shown was not what was received. Found out after we paid for our unit. Paid for 24-hr access but no dollies are available after regular business hours. Still, prices are the lowest around and the staff is very nice and helpful.

On

09/17/2019

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By

Alexandra

Review

Got a great storage unit for a great price.

On

09/09/2019

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By

Jimmy

Review

Chauncey was very professional and courteous in helping me rent a storage space. He took the time to listen and address all my questions. Very Friendly and Excellent Customer Service! The place is very clean and the location is convenient. Overall, a wonderful and fantastic experience! Thank you very much Chauncey! I highly recommend this place to everyone. 5 Stars!!! A+++

On

09/05/2019

Rating

By

Celine

Review

The property manager was very helpful to me and I appreciated his customer service. The other worker that was there was also very helpful. He actually helped me moved my things even though he didnﾃ｢竄ｬ邃｢t have to. Wonderful experience.

On

08/05/2019

Rating

By

regina

Review

This was the best deal in Brooklyn and the customer service we received from Chauncey was amazing! He went above and beyond to make sure everything was done the right way and we were satisfied customers!

On

07/20/2019

Rating

By

Lucy

Review

Your representative Chauncey was very helpful, courteous and professional. He seemed quite patient in dealing with a rather troublesome customer. I was given a clear understanding of all charges. I left the facility very satisfied, and I would most definitely recommend this facility to anyone who require your service.

On

07/07/2019

Rating

By

Shemekah

Review

Lanzo is Amazing. I had to move last minute and he accommodated me and answered all my questions. He even gave me a reference for movers (who were the BOMB). The next day when I had to move the two young gentlemen who were there were very professional. Overall, Iﾃ｢竄ｬ邃｢m beyond pleased with my experience.

On

05/28/2019

Rating

By

Dong Mei

Review

Besides the awesome customer service provided, they always got great deals and promotions! They also have 24 hour access which is a ++ in my book.

On

04/14/2019

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By

Mike

Review

I recommend this storage to everyone the staff is a great help and they work with all tour needs they even let you use there van to move storage to and from their facility A+++++

On

04/14/2019

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By

Dario G. Rodriguez Fresco

Review

Excellent customer service, very friendly staff, affordable, extremely clean.

On

01/13/2019

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By

Marlon

Review

The place could use some light really bad. Besides that, so far no complaints.

On

12/28/2018

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By

matt

Review

Storage is decent for my needs. Price point was a big factor for me. Iﾃ｢竄ｬ邃｢m happy.

On

08/07/2018

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By

daniel

Review

Great price....easy to work with .....

On

05/21/2018

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By

Yuriy

Review

Great service cant complain it all worked out

On

12/23/2017

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By

Sarah

Review

Check is was quick and seamless. The staff was friendly and the unit and entire building was well lit and clean.

On

11/30/2017

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By

YewLeong

Review

i just want to know what time is not the buny hour.Becuse a uncle used the stairs when i took my thing back secand times

On

11/05/2017

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By

david

Review

Good location. Easy to move into. Helpful customer service. Free truck was a good help.

On

06/29/2017

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By

Ciprian

Review

Very happy

On

08/06/2015

Rating

By

Frank

Review

Doors are left open during the day. Cockroaches found throughout facility and mice traps everywhere. Understandable, we live in Brooklyn, but it can be cleaner. For the price and free truck for 4 hours to bring your stuff in, it's worth it if your on a tight budget.

On

07/31/2015

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By

Boris

Review

A good deal and well organized facility

On

07/23/2015

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By

Mohamed

Review

Very good

On

05/29/2015

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By

Judymarie

Review

On

05/24/2015

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By

Oleh

Review

unexpected fee $20!! but still cheap cheap!

On

05/14/2015

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By

Jean F

Review

This facility is easy to get to from the street. I parked right in front and the manager showed up exactly at 9 am when they open. The facility was clean and easy to navigate. The manager explained everything clearly and was very nice. He made a large flatbed cart available to me and showed me what to do to secure my storage unit. He also explained all of the company policies. I am very pleased.

On

02/13/2015

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By

Angel

Review

On

01/18/2015

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By

Kitty

Review

Overall a great experience!

On

11/10/2014

Rating

By

Ayzada Abylkasymova

Review

I highly recomend this place.I rate it with 5 stars!!! The stuff is great!!! The manager Sherwyn Cox is a great person.He was very professional and he knows his job perfectly.I can say the company is very lucky to have a such highly professional worker!!! I never used self storages before and he explained everything, was an excellent quide and very quickly registrated me .I needed to move in the same day, to keep my stuff somewhere, so it happened in 5 minutes.I was lucky=) Sherwyn Cox "THANK YOU"!!!

On

04/25/2014

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By

Danielle

Review

On

01/07/2014

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By

Kenny Santos

Review

I have been with this company for quite some time no and ive been very pleased with everything about it.

On

11/06/2012

Rating

By

Herbert Westrich

Review

On

08/29/2012

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By

Marina

Review

OUTSTANDING SERVICE for LOW COST - really mistic deal

On

07/13/2012

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By

Natalie K.

Review

I have rented here since they opened. the staff is so professional and my experience has been great.

On

11/23/2009