Mini U Storage - Novi

Rating

By

Ms. Moore

Review

Clean, organized, professional, and helpful.

On

01/27/2026

Rating

By

Anna-Lisa Moore

Review

The service representative was very helpful and knowledgeable. The registration and check-in process was uncomplicated.

On

01/05/2026

Rating

By

J Ferguson

Review

Unit was clean, drive up, and priced well. Customer service was helpful at check-in. This was exactly what we needed.

On

12/29/2025

Rating

By

Shell Ryan

Review

Staff on site for easy availability.

On

10/15/2025

Rating

By

Mariah Boynton

Review

i pulled in when the ladies were out of office, but they politely let me know theyﾃ｢竄ｬ邃｢d be coming back up to the office soon. the paperwork was quick and easy and they even helped me get set up with the app to open the gate for convenience. 10/10

On

06/02/2025

Rating

By

汁

Review

Best prices... clean area and decent pricing

On

11/22/2024

Rating

By

Katherine

Review

I forgot her name!!! But very awesome at explaining the layout, pricing, as far as increases and everything, hours, in case of emergency, she touched everything but in a timely manner. Thank you

On

11/17/2024

Rating

By

Brenda Johnson Shaw

Review

Excellent customer service. Total satisfaction.

On

11/13/2024

Rating

By

Ron Stropoli

Review

Nice place, good customer service

On

10/28/2024

Rating

By

Diane Rosone

Review

Jane was knowledgeable, courteous and thorough. Everything went smoothly.

On

08/04/2024

Rating

By

Saun

Review

Grear deal clean and well maintained. Coitwous and professional office manager.

On

06/24/2024

Rating

By

Dee

Review

The lady that works there did an amazing job of helping me make sure that I got exactly what I needed for my storage. She helped me fill out the paperwork and explained everything to me. I rented 2 storage units. She made sure to get the units as close to each other as possible. I was very grateful for that. The units were clean and fit my needs perfectly. I highly recommend this facility!

On

06/18/2024

Rating

By

Saundra

Review

Clean , speedy and good customer service.

On

06/06/2024

Rating

By

F. Andres

Review

Jane made the move-in an easy and a pleasant experience.

On

04/18/2024

Rating

By

Brian

Review

Very pleased with the entire experience. Great staff, very professional and friendly. Very clean and well maintained facility. Very secure. Also, I appreciate the FREE truck rental if I ever need it. Purchased a Lock for the Unit there as well, very reasonable $$. Would highly recommend this facility. EXCELLENT EXPERIENCE!!!!

On

04/10/2024

Rating

By

Laura Daly

Review

Jane was very nice and helpful. Moving in was a breeze!

On

03/11/2024

Rating

By

Carolyn Fellhauer

Review

Move in was easy. She was very helpful and patient. I was not happy with the first unit, so she took the time to put us in a different one. Very happy with the service I received.

On

03/08/2024

Rating

By

Shannon

Review

Blown away by the helpfulness and staff!

On

12/04/2023

Rating

By

Rachelle Ryan-Fabbrini

Review

The office manager was pleasant and very helpful. She made the moving in process easy and answered all our questions.

On

10/23/2023

Rating

By

Akem Athwal

Review

Very good customer service the manager was very helpful during the move in process

On

10/03/2023

Rating

By

David

Review

Clean units, Jane was very informative, friendly and helpful. Great prices on shipping and storage supplies.

On

09/27/2023

Rating

By

Edna Norton

Review

The receptionist was great, she explained everything in a way that was easy to understand. Made sure I understood the pricing for the different size units. Showed me several different size units so I could see the difference in sizes.

On

08/18/2023

Rating

By

Sherry Lumley

Review

Jane, Nora, Lena (& Candice from the 8 Mile location) were extremely helpful and friendly! The property seems very safe & secure. We are pleased with our decision to rent here.

On

06/24/2023

Rating

By

Maureen

Review

Lena was professional and personable. Great at her job.

On

06/22/2023

Rating

By

Kimberly Turner

Review

I did not receive the Starbucks $10 gift card. The attendant said that they are not provided with enough cards to give them out for the promotional offer. Can you send one to me.

On

06/10/2023

Rating

By

Dave Kolenda

Review

The rental process was quick and easy. Customer service was very good.

On

05/12/2023

Rating

By

Abhay Sood

Review

The facility was good as well as the support

On

12/13/2022

Rating

By

Mary Jo Cagle

Review

I was impressed with the initial contact I made over the phone and very helpful, courteous team member in the office.

On

10/09/2022

Rating

By

Srikanth Basa

Review

Staff was very professional. All the paper work done quickly and movement happened smoothly. Really appreciate the services provided. And free Truck for moving is a BONUS

On

07/29/2022

Rating

By

Michael Arnold

Review

Good. Friendly. Clean. Easy Access.

On

07/05/2022

Rating

By

Manjunath

Review

improvement needed on maintain the cleanness.

On

05/17/2022

Rating

By

Ken Jones

Review

No complaints...except for no power to unit

On

05/14/2022

Rating

By

Claudia Amaro

Review

They answered all my questions I got a great deal and Iﾃ｢竄ｬ邃｢m happy overall with the experience.

On

04/13/2022

Rating

By

Denise

Review

Decent sized unit for the price. Good customer service. It appears to be an older facility but will work for me for now.

On

03/19/2022

Rating

By

Clarice Chisem

Review

The young man there was very nice, polite, knowledgeable, Patience, Teachable, Respectful. Great experience . Thank you.

On

02/24/2022

Rating

By

Bill Rice

Review

Very Accommodating personnel.

On

02/23/2022

Rating

By

Brittney Boyd

Review

The employees were very helpful.

On

02/16/2022

Rating

By

Anirudh

Review

It is very clean and spacious. The staff is very friendly and knowledgeable. I would refer it to my friends. It is way better than the bid brands.

On

10/31/2021

Rating

By

Bren

Review

Customer service was very pleasant and professional.

On

09/25/2021

Rating

By

Sharonda Finley

Review

Kevin has amazing customer service skills. I have never met anyone that is so friendly, patience and funny at the same time. He made sure I was happy with the unit. He went above and beyond his job duties. I told Kevin he deserver a raise with the great customer service he provided to me and other customer that came through the door. He kept the same smile and energy the whole time I was there. I wish more people had his energy and great attitude.

On

09/22/2021

Rating

By

Carrie DuBord-Atkins

Review

In person and online customer service are both wonderful. Safe and secure and the units are dry with no visible signs of previous water damage

On

09/03/2021

Rating

By

Amir Williams

Review

Customer service at this location was simply amazing. Prices werenﾃ｢竄ｬ邃｢t too bad and the location itself was great for me. I am satisfied overall and couldnﾃ｢竄ｬ邃｢t have chosen a better storage unit!

On

08/26/2021

Rating

By

Erica

Review

I believe ourcustimer service person's name was Aaron at the facility. He was very helpful. The move in process went smoothly. The only thing I have not received yet is the promised $20 amazon giftcard I'm to receive via the AAA move in special. Also, be prepared to pay a $16 admin fee and $13 for a lock for your storage unit.

On

08/02/2021

Rating

By

Kray

Review

Customer service was good but need the units to be cleaned.

On

06/18/2021

Rating

By

Tim

Review

Great spot, you canﾃ｢竄ｬ邃｢t beat the AAA move in deal.

On

05/22/2021

Rating

By

M. Jones

Review

I had the best experience at this facility from filling out my paperwork to moving in. This staff goes above and beyond and Mini Self Storage should be honored to him them. I feel safe and confident with storing my belongings here until my renovations are completed.

On

05/17/2021

Rating

By

Elizabeth Bilodeau

Review

Ryan & Kim are spectacular Г°ЕёЛњВЌ this is the Best experience thank you so much! I definitely will recommend all services!

On

05/05/2021

Rating

By

Swaroop

Review

Customer service is awesome and facility is super clean

On

03/20/2021

Rating

By

Bobby Hearn

Review

Ryan was helpful and efficient. I believe Ryan had most of the paper ready. I was in and out in 30 minutes, including dropping of my stuff

On

02/20/2021

Rating

By

Matt

Review

Only issue is with the app it says I don't have a unit.

On

11/13/2020

Rating

By

Robin

Review

I had a very positive experience registering for a storage space. The couple running the facility were very friendly and informative. The pricing was what I was looking for. The storage unit and grounds were neat and clean. I give my service two thumbs up.

On

11/12/2020

Rating

By

ANDREW

Review

Everyone was real nice. My unit housed thing as expected.

On

05/18/2020

Rating

By

Denise

Review

Very easy to reserve and clean facility. Very friendly staff!

On

03/26/2020

Rating

By

Katelyn

Review

I moved in on a discounted rate and even got a free truck for 24 hours. Amazing deal. The on site managers are very nice and helpful

On

03/02/2020

Rating

By

Cynthia Milewski

Review

Customer service is outstanding and deals were great! Thanks to Sparefoot for making the decision so much easier with their tutorials.

On

03/02/2020

Rating

By

cecilia

Review

Fast and easy My stuff feels safe and I love how I can access my things easily and pay online

On

02/16/2020

Rating

By

Olivia

Review

They were great! Got us two units on very short notice. Great communication, friendly, and very helpful! Definitely would recommend to anyone looking for a storage unit!

On

12/23/2019

Rating

By

Erica

Review

Excellent customer service online up to face to face customer service. Wonderful Experience!

On

11/07/2019

Rating

By

Carianne

Review

Great place! Great price and location!

On

10/19/2019

Rating

By

Penny

Review

Staff was extremely helpful in answering questions

On

08/05/2019

Rating

By

Robert

Review

Pricing was excellent compared to other storage places!

On

07/18/2019

Rating

By

Gaurav

Review

Got a 5, 8 storage. Manager explained everything nicely while doing papaerwork. Clean Place and friendly staff.

On

06/13/2019

Rating

By

Julie St John

Review

I had never rented a storage unit before and this staff made it very simple. The price was fair, a free truck rental, and they walked me through step by step.

On

06/02/2019

Rating

By

April

Review

Great staff and clean storage areas!

On

05/25/2019

Rating

By

Stephen

Review

Andrea is very pleasant to work with!

On

05/23/2019

Rating

By

Bryan

Review

Very helpful staff. Nice lady just took over. Very thorough.

On

05/03/2019

Rating

By

Amy

Review

Customer service needs improvement on timeliness to rent space and the overall process

On

04/25/2019

Rating

By

Rebecca

Review

Lady at the front counter is questionable, but decent service.

On

03/03/2019

Rating

By

Shaun

Review

Staff was very helpful. Great Location. Clean Unit in great condition. Great Price. Great deal overall. Everything went as smooth as I could have asked.

On

02/25/2019

Rating

By

Nicholas

Review

Location is close to the freeway and the storage units are easily accessible during operating hours.

On

02/14/2019

Rating

By

Ebonique

Review

Great Prices, location and wonderful staff, also nice perks!

On

01/11/2019

Rating

By

Karen

Review

Very affordable and easy to get to. Friendly and helpful staff.

On

12/28/2018

Rating

By

Lindsey

Review

The whole process was very easy. The woman working at the front office was absolutely fantastic to work with. I wish I had her card on me so I could put her name in, but she was so kind and thorough. Great experience!

On

11/19/2018

Rating

By

Brijesh

Review

Good facility and customer service. They provide free truck for moving too.

On

11/06/2018

Rating

By

swamy

Review

Storage Unit is good and service was good.

On

11/04/2018

Rating

By

Heather

Review

I have never rented a storage unit before and I was very satisfied with the service at Mini U and impressed with the cleanliness and kind staff

On

09/25/2018

Rating

By

James

Review

Excellent customer service. Would use again.

On

09/04/2018

Rating

By

Debra Meyers

Review

I like the location of the unit. It is close to my home and work. The hours are very good too.

On

08/14/2018

Rating

By

Melissa

Review

Move-in experience was perfect. The staff is wonderful. Helpful in every way. I dealt with the manager Kim and a young man who's name I can't remember right now, and both were very helpful and accommodating. Kim is a jewel; make sure you don't lose her to another company! And the facility is very clean. Thank you!

On

07/31/2018

Rating

By

DAVID

Review

Nice place clean very friendly and professional staff

On

07/30/2018

Rating

By

Debra

Review

Yes I would use this again. I saved money and it was quick and convenient.

On

07/15/2018

Rating

By

Julie

Review

When I reserved my unit, Sparefoot assured me I would have use of a free moving truck. Didn't happen. But MiniU was able to get me a "deal" (not really) on a Ryder truck. The 8x10 unit is actually 7x9. Why not just call it a 7x9? You are quoted a price, but when the first invoice arrives you'll discover an additional $9 insurance fee and $2 paperless billing fee that wasn't mentioned. Why not just add $11 to the price you quoted? The facility is nice. The managers are nice. But whatever happened to just being honest?

On

06/19/2018

Rating

By

Tristina

Review

This c couldn't have worked out any better for me it's a far as price location everything beautiful size the guy was real nice and very helpful and man did I get a good deal

On

06/02/2018

Rating

By

Cheryl

Review

Great location, AAA discount and free rental truck is nice too!

On

06/01/2018

Rating

By

James

Review

Excellent customer service. Would recommend.

On

05/17/2018

Rating

By

Tom

Review

The site team was very accommodating and great to work with.

On

04/22/2018

Rating

By

Mary Sue

Review

Good place. Staff very accommodating. Doors to units are outside which is very convenient but just a little cranky to open. Overall good experience thus far!

On

04/16/2018

Rating

By

John

Review

Great Customer service - would like to see 24/7 access as an option

On

04/15/2018

Rating

By

Ingerie

Review

Excellent service I'd recommend to family and friends.

On

04/02/2018

Rating

By

David

Review

Check in was painless and facility is easy to use.

On

03/17/2018

Rating

By

Glorianna

Review

The check-in, location, staff and pricing was very good. Everything was satisfactory.

On

02/07/2018

Rating

By

J.J.

Review

I only needed a little space for like a month and went online to search for the best price...Mini-u storage popped up and was over $50 less than the storage place right at the end of my street. The owner and her husband were so nice to us and so helpful. Thanks for everything.

On

02/01/2018

Rating

By

Glorianna

Review

The new person managing the front desk was very thorough and helpful.

On

01/31/2018

Rating

By

Steffen

Review

I was looking for a fair priced, uncomplicated storage unit and found exactly this! On top, it comes with professional & friendly customer service, clean units on a well located and secure (I.e. gated..) ground. Well deserved 5 stars.

On

01/16/2018

Rating

By

执

Review

the best that i found. kudos.....................

On

12/27/2017

Rating

By

执

Review

can't go wrong with this place.

On

12/25/2017

Rating

By

Gerald

Review

Met my moving and storage needs.

On

10/02/2017

Rating

By

Stephanie

Review

Thanks for all the help with our move and the free truck!

On

09/13/2017

Rating

By

Brenda

Review

Great service and very prompt and friendly.

On

08/09/2017

Rating

By

Leslie Selis

Review

I appreciated the free truck rental. I did feel rushed though. I didn't fill outthe paperwork until later in the afternoon and I had to have everything moved in by 9pm when they closed.

On

07/27/2017

Rating

By

Jeremy

Review

Easy move in and the best price around.

On

05/02/2017

Rating

By

Kimberly Booker

Review

Good customer service. No worries with my items in this storage.

On

04/19/2017

Rating

By

Lynn Pope

Review

Very nice , helpful , and friendly!

On

04/19/2017

Rating

By

Colleen

Review

Management accomodated my Immediate needs. The unit I moved into had a smooth operating door. My only request wiuld be for later hours.

On

04/13/2017

Rating

By

Erika

Review

Needed a nice sized storage unit with no stairs etc...not too far away from current location. This place was nicely priced with a good move in special and great customer service

On

02/16/2017

Rating

By

Erika

Review

Tonya helped me at the novi location and she was awesome, knowledgeable, prompt, definitely put the customers first, you can tell she cares, she deserves a raise, it's just a storage unit, but she sold me.

On

11/05/2016

Rating

By

Bret

Review

The manager helped me change my unit in the rain...very nice!

On

10/02/2016

Rating

By

Valerie

Review

My experience was very good. Facility clean and organized.

On

09/07/2016

Rating

By

HOWARD

Review

Excellent customer service and handled every thing very well. Very friendly people to deal with.

On

09/06/2016

Rating

By

mark

Review

Slow service inexperienced staff. Keycodes to leave is a pain. They have a big truck with a banner stating FREE USE of this truck but it was not offered to me - when I had 30 boxes to move. Just slow Just clueless

On

08/12/2016

Rating

By

M

Review

CSR was inefficient and experienced took a long time to fill out the paperwork's figure out how to do them.

On

08/11/2016

Rating

By

Terry

Review

Thanks SpareFoot for the nice recommendation of the Mini U Storage in Novi, the place is very nice and I would highly recommend it to all.

On

08/10/2016

Rating

By

Ankur

Review

Process was fast and facility is very clean. Manager is awesome.

On

06/28/2016

Rating

By

Natalie

Review

Friendly staff, nice to be able to rent truck and storag unit right on premises.

On

06/26/2016

Rating

By

Joshua

Review

Got my free rental truck and everything went great! Finished just before it started raining.

On

06/05/2016

Rating

By

Jonathan

Review

I just moved my stuff into storage and the manager helped very well with the process for the unit.

On

06/04/2016

Rating

By

Randy Marcos

Review

Needed a short term storage facility and Mini U Storage had an available unit that met our exact needs at a good price, better than most others.

On

05/20/2016

Rating

By

Kristen

Review

On

05/02/2016

Rating

By

Victoria

Review

Good customer service. Good location and very good move in price.

On

04/19/2016

Rating

By

jacob

Review

Overall great place. Would recommend this place to everyone.

On

04/13/2016

Rating

By

Natalie

Review

Very Accommodating and friendly

On

04/06/2016

Rating

By

Alex

Review

All in all spare foot is an awesome website and I got a good deal

On

02/24/2016

Rating

By

Shaun

Review

I was pleased

On

01/30/2016

Rating

By

Farrah B

Review

The staff is very helpful and the facility is very clean and secure.

On

12/28/2015

Rating

By

Brenda

Review

On

12/18/2015

Rating

By

Derek

Review

I used Sparefoot.com and immediately called the mini storage front desk to verify this website. She had told me that once I put my reservation in and then come fill out all the documents & receive my storage unit I can go back to Sparefoot.com and redeem the offer. The customer that was in front of me got the exact same size storage unit. But he had paid $79.99 for the first month plus the $20 one time fee from the mini u storage place. That customer did not use an online source like spear foot.com or he would of only paid the one time fee of $20 like I did and got the first months rent free with a $20 Amazon gift card for being a triple a membership cardholder. This website is 100% legit in my opinion I used it for the first time when I google for storage units and saved $80 unlike the customer before me paid for in full

On

12/16/2015

Rating

By

Mike Nuhn

Review

No complaints. Staff go out of their way to take care of you, great location and pricing.

On

11/13/2015

Rating

By

Cathleen

Review

No surprises... Everything came out as promised in the Internet deal I saw. Only small issue was clerk talked too fast and it was difficult to understand what she was telling me. Then again, she was pleasant and kind. Just needs to slow down her speech.

On

11/08/2015

Rating

By

Bronek

Review

Clean secure and price is good

On

11/03/2015

Rating

By

Donald R. Sperling

Review

I appreciated the way that they treated me when we when in to pay for the unit. They were very helpful in explaining all of the rules and even walked me out to the unit before I did the paperwork and paid for it just to make sure i was satisfied with it.

On

10/19/2015

Rating

By

Lindsey

Review

Great storage facility. Very nice staff. I'd go here again in a heartbeat.

On

10/13/2015

Rating

By

Jessica

Review

Really helped getting us what we needed on time. Could have better prices

On

10/04/2015

Rating

By

Hillary

Review

I would definitely recommend to a friend. Convenient location, clean, friendly staff, good prices.

On

10/01/2015

Rating

By

Randy

Review

Clean units, convenient location, friendly, helpful staff

On

09/08/2015

Rating

By

Susan

Review

Very good

On

08/31/2015

Rating

By

Joseph

Review

Great staff and very friendly

On

08/28/2015

Rating

By

Brian D. Brengle

Review

Jim and Lynn were very hospitable, informative, and helpful. very clean and well kept storage facility. You can't go wrong here.

On

07/27/2015

Rating

By

Richard

Review

On

06/24/2015

Rating

By

Shelley Stephen

Review

Great location. Clean units. Shelves if you want them; not if you don't. Managers are great, friendly, helpful. AAA discount is nice too!

On

06/07/2015

Rating

By

Valencia

Review

Mini U Storage is a good storage place. The process of obtaining a unit was quick and easy and if you sign up on Sparefoot you can save big! The management is very nice and friendly. They also give you a free moving truck! My only dislike is that all units are outside, there are no inside units. I have experienced spiders and creepy crawlers in my unit because the unit is outside. But, other than that, it's still a great place, very secure and clean units.

On

05/20/2015

Rating

By

Ryan

Review

They were able to get us in on a days notice and provided us a moving truck

On

05/19/2015

Rating

By

Victor

Review

On

05/08/2015

Rating

By

Mallory

Review

You guys were super awesome and helpful.

On

05/08/2015

Rating

By

Valencia

Review

On

04/24/2015

Rating

By

Olivia

Review

very friendly staff, good pricing - though I was a bit put out that free shelves that were advertised were not available, and that free truck still costs $30 for mandatory insurance. (can't use own) Otherwise, very clean, well kept and convenient.

On

04/15/2015

Rating

By

AnnaLisa

Review

The reasonable prices are what attracted me to this facility. I am quite pleased how easy it was to use Sparefoot to select my unit. The entire process was uncomplicated and very efficient. Excellent on site customer service was the icing on the cake.

On

04/06/2015

Rating

By

Kimberly

Review

Very nice.

On

04/05/2015

Rating

By

Heather

Review

Very helpful and pleasant staff. Smooth process.

On

03/29/2015

Rating

By

Carol Ferguson

Review

I would recommend this outfit to anyone looking for storage. I had no problems getting a atorage unit. Very helpful office staff.

On

03/27/2015

Rating

By

Ambika

Review

On

03/20/2015

Rating

By

James Monahan

Review

Access hours are more than accommodating.. AAA promotion for first month free is great! Staff was friendly and helpful. Easy access to unit and location is on main road.

On

02/06/2015

Rating

By

Grant

Review

Very satisfied here. The price is right, a big fence secures the property, and the units are clean and dependable. Best storage facility I've seen! The staff was really helpful and nice. I have no complaints so far

On

02/03/2015

Rating

By

Susan

Review

On

01/23/2015

Rating

By

Jill

Review

On

01/05/2015

Rating

By

Debbie Clark

Review

From booking the storage to talking to the staff, i was very pleased. i worked next door to this storage and saw how well maintained it is kept

On

12/30/2014

Rating

By

Catherine

Review

It was ok. There was someone before me in line so it took longer than expected

On

11/26/2014

Rating

By

Robert

Review

On

11/20/2014

Rating

By

Aaron

Review

I was able to reserve my unit online and on my lunch break drove to the place to sign some paper work and in 10 miin i had my storage unit. Later that night i drove back with my stuff typed in my gate code and fill up my unit. Very quick and easy.

On

11/19/2014

Rating

By

Craig

Review

Good experience. Drywall on first unit shown was falling down from the ceiling.

On

11/19/2014

Rating

By

Monica

Review

Easy reservation made online, office staff handled the activation of the unit quickly and efficiently, he explained everything quickly and clearly; everything was easy to do!

On

11/03/2014

Rating

By

Sean wood

Review

On

11/03/2014

Rating

By

Jozsef Kopacz

Review

Clean storage place ,secure helpfull management at good price!

On

10/30/2014

Rating

By

Ashley

Review

On

10/23/2014

Rating

By

LaDonna

Review

Great place to rent a unit

On

10/22/2014

Rating

By

Cathleen

Review

Very pleased, so happy I went with Mini-U storage. I went off the reviews I had read when trying to find a place and they lived up to them. Very understanding and empathetic staff.

On

10/15/2014

Rating

By

Melissa

Review

Fairly easy. The lady was beyond helpful. We rented a truck and a storage unit. She made it very stress free. We would highly recommend this place to everyone!

On

10/06/2014

Rating

By

john

Review

The associate I dealt with was very friendly and covered all the details. He walked me to the unit and then went through the lease agreement point by point..

On

10/05/2014

Rating

By

Blair

Review

Very nice and easy to get in.

On

10/05/2014

Rating

By

Joy

Review

Friendly service, very safe and staff explained the process clearly.

On

09/28/2014

Rating

By

Lauren

Review

Service was quick and to the point just what I needed for a quick move.

On

09/20/2014

Rating

By

Cathleen

Review

On

09/17/2014

Rating

By

Margaret

Review

When I came to inquire about a unit at mini-U, the attendant told me how to save some money by going through Spare Foot. I thought that was very helpful, and I did save money on a unit.

On

09/12/2014

Rating

By

Jennifer osborne

Review

Gering the unit was no hassle at all , moving in was no problem you get to use their truck for free 1 time.

On

08/13/2014

Rating

By

Kellie

Review

There is a lack of communitcation between office assistants. I reserved the van and a storage unit for a very specific price and the office assistant upon arrival had no idea I reserved and had been quoted anything. Paperwork was fine and returning the truck was a smooth transition.

On

08/09/2014

Rating

By

Doug

Review

On

08/03/2014

Rating

By

Melissa

Review

very friendly people. easy access. well recommended

On

08/01/2014

Rating

By

Mark

Review

On

07/24/2014

Rating

By

Jennifer

Review

I made a reservation online for a fantastic rate. The service was quick and friendly. I even utilized the free truck with my move in and that was an amazing feature!

On

07/16/2014

Rating

By

Scott

Review

I called SpareFoot to book my reservation instead of booking online. The gentleman I spoke with was very helpful and knowledgeable. With in minutes of ending my phone call with SpareFoot I received a call from the manager at "Mini U Storage." The manager wanted to make sure that I had all of the info I needed and to answer any questions. The customer service has been great thus far. The facility seems pretty secure and the unit was reasonably clean. The facility appears to be in good condition too. Over all, I would recommend this facility and SpareFoot to a friend.

On

07/11/2014

Rating

By

Dhimant Dave

Review

Simple process - a phone call and everything is set. Good follow up in form on e-mails and text messages.

On

07/04/2014

Rating

By

Dhimant Dave

Review

It was easy to book (online and a phone call). Taking possession of the unit was also a breeze. Website gives a very good idea of the unit sizes. Terms and conditions are also not as scary as I thought they might be! Just moved in, so far so good.

On

06/29/2014

Rating

By

Robert Miller

Review

Online process very easy and the transition to in-person experience went very smooth. Incredibly friendly and helpful, and full of discounts/extras. Free truck use saved time. Would recommend on-line service and this location.

On

05/28/2014

Rating

By

desiree

Review

Manager was helpful. He covered all details. He was professional. Storage is commensurate with price.

On

05/10/2014

Rating

By

Steven

Review

Easy to secure online. Great price for unit. Easy to understand closing.

On

04/28/2014

Rating

By

JOSEPH D.

Review

no problems fine

On

04/18/2014

Rating

By

Chad

Review

clean quick and easy - inexpensive also with Tim being extremely helpful. Couldn't ask for easier

On

04/16/2014

Rating

By

Brent

Review

On

04/15/2014

Rating

By

Tamika

Review

It started out bad due to a previous worker who didn't put my paper work in the system but the person that filled in that day I believe his name was Jim did an excellent job in assisting me

On

04/09/2014

Rating

By

Elizabeth

Review

Very good. Had a change in move in date and truck rental and front desk was very accommodating. Very pleased.

On

04/08/2014

Rating

By

Andrew

Review

Friendly and efficient staff, clean units, and convenient access.

On

04/08/2014

Rating

By

Chad

Review

On

04/07/2014

Rating

By

Michele

Review

Overall good service

On

04/04/2014

Rating

By

Sandra

Review

quick easy great price

On

03/30/2014

Rating

By

Mark

Review

On

03/19/2014

Rating

By

mary

Review

On

02/03/2014

Rating

By

Eiji

Review

It was very bad wheather, but the guy was very friendly and helpful.

On

01/28/2014

Rating

By

Mark

Review

On

12/23/2013

Rating

By

Ken

Review

Everyone is nice. Good prices/value.

On

11/26/2013

Rating

By

Gina

Review

On

11/26/2013

Rating

By

Joseph

Review

Great location and great price. The staff was helpful and the facility is secure.

On

11/25/2013

Rating

By

Gaye Bradshaw

Review

On

11/24/2013

Rating

By

Arthur

Review

Renting a storage space- Tim was very thorough & efficient.

On

11/18/2013

Rating

By

污潤

Review

great experience second year going there

On

11/12/2013

Rating

By

jeff l

Review

On

11/12/2013

Rating

By

James

Review

Personnel made the process easy, overall a very experience.

On

11/05/2013

Rating

By

Deborah

Review

Nice staff. Was not impressed with how the rates go up once a year. Billed insurance right away when I had insurance. Little quick to try and make a quick buck

On

10/31/2013

Rating

By

Katie

Review

very easy to work with; great location for my needs

On

10/15/2013

Rating

By

Marquita

Review

Mr.Russett was very pleasant and answered all of my questions.

On

10/15/2013

Rating

By

Jay

Review

Very good!

On

10/08/2013

Rating

By

Josiah Knight

Review

Reserving was easy online--price was good and staff was friendlly and helpful--the unit was clean and perfect size for us!!

On

09/23/2013

Rating

By

Tracey

Review

On

09/23/2013

Rating

By

卡牡

Review

Rented one of the smaller units to store items while trying to sell our home. Pleasantly surprised at how much this unit held. Very professional, pleasant and accommodating staff. Highly recommend!

On

09/22/2013

Rating

By

Laura Corsun

Review

Overall, everything was great from reserving online, price, going in to complete paperwork. Very curteous and helpful. Only issue is the auto security lights in my section don't seem to work - have to give them a call.

On

09/20/2013

Rating

By

Lee Ann

Review

Very good, customer service is clearly a priority. The guy in the office is very nice. I think his name is Tim.

On

09/15/2013

Rating

By

Antonio

Review

Well Organized, A very positive experience.

On

09/13/2013

Rating

By

Lawrence

Review

Great customer service with Tim.

On

09/13/2013

Rating

By

慌慮

Review

On

09/13/2013

Rating

By

Jeremy

Review

Very easy and accomodating. I needed to upgrade the size of my unit last second, and they helped me do that with no issues.

On

09/10/2013

Rating

By

Ross

Review

It was an OK experience.

On

09/06/2013

Rating

By

慚档

Review

Great!

On

09/05/2013

Rating

By

Jennifer

Review

Could not have found a better place! Everything was great from the price availability. Free truck, size ect.Manager was awesome very helpful and professional.

On

08/31/2013

Rating

By

Barabara

Review

Excellent service from salesperson

On

08/31/2013

Rating

By

Ron

Review

Good place. Great price with Sparefoot.com pricing.

On

08/27/2013

Rating

By

Prashanth

Review

On

08/22/2013

Rating

By

Prashanth

Review

On

08/22/2013

Rating

By

Steve

Review

Very professional,coueteous,and timely.

On

08/21/2013

Rating

By

Sarah

Review

On

08/20/2013

Rating

By

Jessica

Review

Fast,friendly,clean.

On

08/20/2013

Rating

By

Matt

Review

Prompt, courteous employees who answered my questions and were very accommodating. I would recommend this facility to others.

On

08/15/2013

Rating

By

Manon

Review

I reserved the unit on-line. When we arrived to fill out the documents and get our key, the person who worked with us found the reservation information but quoted us a completely different price. We were also then informed of the one-time fee (nothing on line about this) and also other costs that were a surprise. We like the unit and the location, the security etc., but the on-line order to the reality of the cost was way out of line. Seems to be a big disconnect in the advertising and what the office staff knows. This is not professional. As a result it took over 1 hour to get everything completed. We did finally get the price we were reserved at (I had the documents to prove the on-line price), but that part was not a great experience.

On

08/12/2013

Rating

By

Lynda

Review

I had a great experience with mini-u storage. I arrived when the employee was on lunch break, so I advise to call before you head over there. Other than that I am happy storing my things at mini-u storage.

On

08/11/2013

Rating

By

Marsha

Review

Great job!

On

08/10/2013

Rating

By

Rondal L.

Review

Awesome!!

On

08/02/2013

Rating

By

Kevin

Review

Very fast,efficient and helpful!

On

06/21/2013

Rating

By

Brenda Stilley

Review

I was in a pinch on the Weekend of Memorial day. Every place I called was closed....except the Grand River location in Novi. They had GREAT prices, Friendly and Helpful staff, and easy move-in! I HIGHLY RECCOMMEND this location for your storage needs!

On

05/27/2013

Rating

By

Randy

Review

On

04/30/2013