CubeSmart Self Storage - Gales Ferry

Rating

By

Ken

Review

Scheduled a unit online as I was moving in from out of state, was immediately contacted by the facility once reservation was filed to make sure I would have everything I needed upon arrival. The day of reservation came and let me tell you the young woman working the desk was fantastic! She had multiple people and was able to multitask to ensure all of us were being seen and taken care of. Her personality and ability to work so well under pressure was a great site to see and helped put my mind at ease regarding storing my items. Unit was super clean, great deal and monthly price. Would certainly recommend this location for storage needs.

On

07/04/2025

Rating

By

James babcock

Review

Clean and staff was very nice and explained to me before moving in

On

03/27/2025

Rating

By

Amanda Newlan

Review

The online service was easy the streamline was easy The setup was quick I appreciate the little locking baggage that was left in the unit besides that you know it was very clean actually it was very clean very clean I didn't have to do no real cleaning you know I just swept just because but I'm very happy with it and thank you

On

10/03/2024

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By

bill

Review

everything was easy. very helpful

On

07/12/2024

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By

J

Review

Needed a last minute unit and was able to get one the same day.

On

06/04/2024

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By

Santo

Review

The front desk people were both very nice and knowledgeable.

On

11/05/2023

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By

Steven

Review

Customer service was very helpful, easy access & rental unit is ready to move in when arrived.

On

06/26/2023

Rating

By

Ruth Davis

Review

So understanding and helpful. Even when I couldn't finish before 10. No one gave me a hard time about it. There was a ton of traffic due to fire on the bridge and they really helped make everything as easy as possible for me. ❤️❤️❤️❤️❤️

On

04/27/2023

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By

Lehla o

Review

Was given abundant information, eased my stress, very friendly!

On

08/24/2022

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By

Melissa bonilla

Review

Great customer service prices are good and good location

On

07/17/2022

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By

Andy Stevens

Review

Clean and easy to load and unload. Easy transaction.

On

06/20/2022

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By

Kathie Jennetta

Review

Totally pleased. Good prices, very clean, and really kind helpful staff. I would absolutely recommend Cube Smart to my friends and family.

On

01/17/2022

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By

Antaya Lee

Review

Manager was incredibly helpful and kind!

On

09/21/2021

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By

Stacey

Review

Staff was very helpful and patient.

On

12/13/2020

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By

Felix a

Review

Very friendly staff secure and clean

On

08/02/2020

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By

Richard Burton

Review

Great moving in experience. Very easy. All paperwork completed over the phone. Took about 20 min. Then moved in that day.

On

06/25/2020

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By

Andrew

Review

Moved in fine, required to buy and use their lock which seemed odd but otherwise really good.

On

06/02/2020

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By

Gordon Bracey

Review

Called up, got best price around, spot i wanted, held it for me and Anne was extremely nice and helpful to work with.

On

05/20/2020

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By

James

Review

Good price. Clean. Convenient location.

On

04/29/2020

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By

Nikki

Review

Nice employees! Very helpful!!!!!

On

03/23/2020

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By

T

Review

Such knowledgeable staff, such a clean facility, and such unbeatable prices. Best possible place to go, no question.

On

03/19/2020

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By

Claude Moncrieffe

Review

The staff are very friendly and helpful

On

09/08/2019

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By

Roderick

Review

My first interaction with Amy was friendly and felt welcoming. My storage space was exactly as advertised, clean, and secure. I would recommend CubeSmart for any storage needs that may arise.

On

09/03/2019

Rating

By

Dre

Review

Great spot but storage pricing is insane. It's on market with others, just still very high.

On

08/07/2019

Rating

By

Melanie Reininger

Review

Nice people, easy move in. Not as clean and new as other places Iﾃ｢竄ｬ邃｢ve used, but Iﾃ｢竄ｬ邃｢m satisfied.

On

07/15/2019

Rating

By

Jessica Williams

Review

I loved it and was very easy.. I really love it

On

07/14/2019

Rating

By

D Bergeron

Review

Helpful staff, the first unit they showed me had a car run into the side of it and there was a large hole that wouldﾃ｢竄ｬ邃｢ve leaked or allowed rodents to get in, that still has not been fixed. The second unit I excepted despite the oil stains on the floor

On

11/15/2018

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By

Gail

Review

I'm happy with the facility and customer service.

On

09/26/2018

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By

Kevin

Review

Very good place to store your stuff and things

On

09/16/2018

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By

Pam

Review

Great people to work with, very friendly and helpful

On

05/22/2018

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By

Angelina

Review

Amy helped me from start to finish and she was absolutely wonderful. Gave me all the info I needed to be ready for move in day. Cube was swept and cleaned before I arrived. She helped me with my annoying renters insurance company. To top it all off, I didn't know until the end of the reservation that my first month was free! I would highly recommend.

On

08/14/2016

Rating

By

Diana

Review

Nice and clean.people nice.and very good pricing

On

06/05/2016

Rating

By

Christopher

Review

My mother and I were greeted as soon as walk in by an employee and the manager. Both employee and manager were well informed and ready to answer questions. On top of how well versed they were and helpful, they had this place nice and neat. Erica who was the manager at the time, noticed I am part of the military and offered me the military discount. The other employee that was there always had a smile on her face, which made it easy to talk to. Loved this place and I will recommend it to anyone.

On

05/25/2016

Rating

By

Chris

Review

On

04/04/2016

Rating

By

Matthew

Review

Amanda Kettle was very helpful at the gales ferry location. Will recommend to anyone looking for self storage

On

04/04/2016

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By

Todd

Review

I was quite impressed, from the ease of online booking to quick friendly follow up by phone, to helpful efficient move in.

On

03/24/2016

Rating

By

Becky Miller

Review

I had a great experience with this location. Amy and Amanda we're so helpful at such a stressful time. Amy went above and beyond to help me .

On

12/22/2015

Rating

By

Norma Webster

Review

Reserving a storage unit @ Cube Smart could not have been easier! Customer service was exceptional and thorough! Very happy with the security!!! Would recommend to everyone!!!!

On

12/04/2015

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By

Briana Eccleston

Review

Amanda is an excellent CubeSmart representative. She took care of me the minute I walked in the door to rent a unit. Highly appreciated her service.

On

11/10/2015

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By

suzanne

Review

Everything went right smoothly.

On

11/07/2015

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By

Dinah

Review

On

10/09/2015

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By

Frank

Review

Great pricing and very convenient

On

06/11/2015

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By

Dee

Review

Wound highly recommended. Manager Monica was very helpful to meet my needs and price. Clean and safe storage.

On

06/07/2015

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By

Michelle

Review

The staff was professional. They had all the supplies suck as locks and boxes and rental trucks that I needed. The unit was very clean and easy to locate. Wonderful expirence.

On

05/23/2015

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By

Daniel

Review

quick check in great internet experience

On

05/22/2015

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By

Keith

Review

I like the location and the access to the storage space..

On

04/22/2015

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By

Jamie

Review

Staff was very nice and helpful. Location was clean and secure. The price with online special was about half of what other facilities were. They were very fast on responding to inquiries and move in dates. Very pleased

On

04/21/2015

Rating

By

Meaghan

Review

Very pleased with the service received. Prices are good and the staff are helpful and friendly. Great security. Would recommend this facility.

On

04/08/2015

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By

Robert

Review

easy registration friendly staff

On

01/08/2015

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By

Rebecca Williams

Review

The customer service was amazing. The previous day, I was trying to get a storage unit with u-haul and they were rude and unhelpful. I expected some of the same issues with cube smart but it was completely opposite. From the person that helped me find the closest location, to when I got my key, they were extremely friendly and helpful. They didn't even mind that I rushed in 15 minutes before closing time. I could not have asked for a better experience and I will definitely recommend them.

On

12/14/2014

Rating

By

Albert

Review

Quick, Accommodating, and helpful

On

11/18/2014

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By

Erin

Review

Quick and easy.

On

07/03/2014

Rating

By

Recina Seviney

Review

Everyone that I spoke with and dealt with were very polite and organized. They were able to accomodate my every whim. They addressed every concern I had and have worked with me on every aspect. I am very pleased with the service they gave and very pleased with the establishment. Thank you Corey and Rick for your attention to details.

On

06/25/2014

Rating

By

David S.

Review

My wife and I just moved some things into storage, even though we haven't been with cube smart for long I cant complain. The unit was clean, affordable, and the service was great.

On

05/12/2014

Rating

By

Typhynie

Review

They have made it soo easy for me to get my first storage unit! I would recommend them to anyone and everyone

On

04/15/2014

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By

benjamin

Review

On

04/14/2014

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By

楔慮

Review

On

02/27/2014

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By

Jason

Review

Excellent Customer Service!

On

02/25/2014

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By

Terri

Review

On

02/18/2014

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By

Annette

Review

Over all very good, considerate, helpful, person on duty.

On

02/04/2014

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By

Ashley

Review

Great

On

09/10/2013

Rating

By

Richard

Review

Nice facility, clean and secure. Manager was friendly and very helpful.

On

09/04/2013

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By

donald

Review

It was good.

On

08/13/2013

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By

Thomas

Review

Professional and valued.

On

07/09/2013

Rating

By

Douglas

Review

On

06/04/2013

Rating

By

Carla

Review

Was surprised by insurance charge which isn't mentioned on website or told to me by the representative that called to confirm the reservation.

On

05/24/2013

Rating

By

Lisa

Review

On

05/14/2013

Rating

By

StorageGirl

Review

I needed storage quickly, and this place was close. The inside units were clean, but the hallways are poorly lit and the units themselves are not lit at all. The price was on special, but was still average compared to others in the area, but was a convenient for me.

On

01/28/2013

Rating

By

Cathreine Mary

Review

On

11/27/2012

Rating

By

philip carignan

Review

I cancelled my reservation at first and then I spoke to the property manager Trisha Geraghty and she convinced me to come in and look around. The friendly atmosphere and the information that I received made me change my mind again. Trisha talked to me and made me feel comfortable about the whole rental situation I recommend anyone looking to store try cubesmart first.

On

03/22/2012