Public Storage - Pleasant Hill - 245 Hookston Road


Reserve Online
or Call 1-855-846-5507
Public Storage - Pleasant Hill - 245 Hookston Road
245 Hookston Road
Pleasant Hill, CA 94523
(855) 846-5507


Office Hours
Sun 9:30 AM - 5:00 PM
Mon 9:30 AM - 6:00 PM
Tue 9:30 AM - 6:00 PM
Wed 9:30 AM - 6:00 PM
Thu 9:30 AM - 6:00 PM
Fri 9:30 AM - 6:00 PM
Sat 9:30 AM - 5:00 PM
Access Hours
Sun 6:00 AM - 5:00 PM
Mon 6:00 AM - 6:00 PM
Tue 6:00 AM - 6:00 PM
Wed 6:00 AM - 6:00 PM
Thu 6:00 AM - 6:00 PM
Fri 6:00 AM - 6:00 PM
Sat 6:00 AM - 5:00 PM

    Features

  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
  • Public Storage - Pleasant Hill - 245 Hookston Road
  • Public Storage - Pleasant Hill - 245 Hookston Road
  • Public Storage - Pleasant Hill - 245 Hookston Road
  • Public Storage - Pleasant Hill - 245 Hookston Road
Public Storage - Pleasant Hill - 245 Hookston Road Public Storage - Pleasant Hill - 245 Hookston Road Public Storage - Pleasant Hill - 245 Hookston Road Public Storage - Pleasant Hill - 245 Hookston Road

5' x 5'
  • Swing door
  • Interior
($128.00)
$96.00
per month
Reserve Now
5' x 5'
50% off 1st Month
  • Climate controlled
  • Swing door
  • Interior
($134.00)
$101.00
per month
Reserve Now
5' x 10'
  • Swing door
  • Interior
($174.00)
$131.00
per month
Reserve Now
5' x 10'
  • Climate controlled
  • Swing door
  • Interior
($183.00)
$137.00
per month
Reserve Now
5' x 15'
  • Climate controlled
  • Swing door
  • Interior
($251.00)
$189.00
per month
Reserve Now
8' x 10'
50% off 1st Month
  • Swing door
  • Interior
($224.00)
$168.00
per month
Reserve Now
8' x 10'
50% off 1st Month
  • Climate controlled
  • Swing door
  • Interior
($251.00)
$189.00
per month
Reserve Now
10' x 10'
  • Roll up door
  • Interior
($284.00)
$213.00
per month
Reserve Now
10' x 10'
50% off 1st Month
  • Swing door
  • Interior
($299.00)
$225.00
per month
Reserve Now
10' x 10'
  • Climate controlled
  • Roll up door
  • Interior
($299.00)
$225.00
per month
Reserve Now
10' x 10'
50% off 1st Month
  • Climate controlled
  • Swing door
  • Interior
($329.00)
$247.00
per month
Reserve Now
10' x 15'
  • Roll up door
  • Floor 1
  • Interior
($350.00)
$263.00
per month
Reserve Now
10' x 15'
  • Climate controlled
  • Roll up door
  • Floor 1
  • Interior
($368.00)
$276.00
per month
Reserve Now
10' x 25'
$1 first month rent
  • Floor 1
  • Vehicles only
  • Drive up
($261.00)
$196.00
per month
Reserve Now
10' x 35'
50% off 1st Month
  • Floor 1
  • Vehicles only
  • Drive up
($301.00)
$226.00
per month
Reserve Now
Rating
Rating of 5.0
By
Jody Gordon
Review
Quick and smooth process. Very friendly and helpful staff.
On
06/20/2023
Rating
Rating of 4.5
By
Terry Anderson
Review
I had a great experience The on boarding process was quick and easy .
On
02/22/2021
Rating
Rating of 5.0
By
Venkatarao Swamy
Review
Great communication and speedy process if you're looking to have a storage space at Public Storage. Faculties are very clean and well maintained. And you will have peace of mind due to secured access control of the facility.
On
11/06/2020
Rating
Rating of 5.0
By
Kipling Nielsen
Review
Tamika made it a breeze from start to finish all the way around!
On
08/16/2020
Rating
Rating of 5.0
By
Eric
Review
Super easy move in with texted gate codes and the lock waiting inside the space. Staff were friendly, responsive and everything was clean and well maintained.
On
07/03/2020
Rating
Rating of 5.0
By
Lara
Review
Very kind staff, great facility. Easy to use, I would definitely recommend.
On
06/01/2020
Rating
Rating of 5.0
By
Lauren
Review
Friendly staff and great customer service.
On
05/31/2020
Rating
Rating of 5.0
By
Daniel Cueva
Review
Shelly at the Hookston site was cordial, helpful, and provided me with excellent customer support. AAA+++
On
05/22/2020
Rating
Rating of 5.0
By
Vanessa Howell
Review
I think that the property manager Lauren was excellent. She was informative and friendly. The grounds were clean and everything seemed secure which was what I was looking for.
On
01/13/2020
Rating
Rating of 5.0
By
Lindsey L
Review
Checking into my unit was simple, quick and easy. The staff is polite and professional and very helpful.
On
04/30/2019
Rating
Rating of 5.0
By
Cindy Dantono
Review
Great customer service
On
04/30/2019
Rating
Rating of 5.0
By
Kyle
Review
Lauren was very professional and friendly, understood what I was looking for and helped me find a unit that works for my needs without trying to upsell me.
On
04/29/2019
Rating
Rating of 4.0
By
Jenny U.
Review
I wish it can stand longer hours without time frame. Customer services are great!!
On
01/03/2019
Rating
Rating of 5.0
By
Robert
Review
Kevin was pleasant and very accommodating... He answered all my questions... showed me the unit and in general very helpful... I would recommend Public Storage to anyone
On
09/11/2018
Rating
Rating of 5.0
By
Thomas Leonard
Review
As hard as it is to find in the first place, (unless you live in the area) once found it is easy to get to. And as with all PS locations they are clean and you know what to expect.
On
04/18/2017
Rating
Rating of 5.0
By
Katalina S.
Review
This location is the best, I was helped by Alejandra. She's great very friendly and helpful. I came in looking for packing supplies and had no idea what to really get until Alejandra helped me out and suggested me what they had. I will definitely be coming back to this location.
On
01/31/2017
Rating
Rating of 5.0
By
Catherine P.
Review
Great location! Excellent customer service.. Alejandra is super friendly. Came I to purchase some packing supplies and the variety of stuff they have is amazing!! They had what I was looking for and I was so happy after having a long day at work this made my day. If you need moving supplies come to this location and ask for Alejandra she is great!!
On
11/29/2016
Rating
Rating of 5.0
By
Gilbert Aguallo
Review
Everybody went above and beyond the Call of Duty to help me from calling the 800 number to the on-site manager.
On
11/16/2016
Rating
Rating of 5.0
By
Nikkol BoBo-Baldwin
Review
Alejandra and Victoria are both helpful and friendly. These are two hard working ladies. I initially got a small unit and have now upgraded. The switch was easy and fairly fast. They are both very explanatory, making everything clear prior to having customers sign the paperwork, and when I've had to call them, they are very professional and clear in their answers. I chose this location because it's close to home, but I will remain at this location because of the service and the good vibes!
On
09/23/2016
Rating
Rating of 3.0
By
Camara Meri Rajabari
Review
I was told I had to get insurance through them for the unit because most rental insurance policies do not cover storage units, which was untrue. Also, they raised the rental price on the unit after six months, another thing I did not know....seems to be a lot of misinformation. Prefer if they were honest and upfront. Do not get insurance with them if you have rental insurance- you are most likely covered.
On
09/15/2016
Rating
Rating of 5.0
By
Michael Mathews
Review
Paperwork was completed quickly, staff were helpful and did follow up calls to see if I needed any additional assistance. The storage facility is close to home which makes for ease of access. Good security and monitoring.
On
07/19/2016
Rating
Rating of 4.0
By
George
Review
The space was as advertised. I was going to use the cart got there at 5 parked in front of the office and the lady locked the office and took off leaving me standing there. The office was supposedly open till 6
On
06/08/2016
Rating
Rating of 4.0
By
Erica Luna
Review
We haven't had 1 issue yet. Location is prime ! Prices are fair
On
05/17/2016
Rating
Rating of 5.0
By
Darcy Mathews
Review
your employees have gone out of their way to accommodate me helping my son who is disabled. I showed up one time without my ID they started the paperwork they remembered who I was. The next time I was there the computer went down they were still willing to work with me and my son moving to a smaller locker. I have been to two other storage places both, people were grouchy and not willing to work with us. Place is clean. I would say employees make the business. You have a great business thank you
On
11/11/2015
Rating
Rating of 4.0
By
JJ
Review
I have never really had any issues with Public Storage in the past when I have used them. However a few small issues came up when I began renting from their Hookston site in Concord Ca. The first issue was that they don't mention anywhere until you show up to sign the lease that you are required to pay them for insurance. So whatever you think your rent is going to be add $13-$15 to that. The next issue that came up was when I used their cart to help load my unit. You are required to leave your drivers license with them. Which I think is completely understandable. However when I finished with the cart and went to get my license back no one was in the office to return it. It wouldn't have been a big deal except that the sign on the door said they would be back at 130pm. It was 145pm when I tried to return the cart. I waited 30 min for someone to show up and give me my license back. We could hear them clearly through their break room window we tried to get thier attention, tried calling and even tried knocking on the side door which we assumed lead to thier break room all to no avail. At 215pm, 45 minutes after they said they would be back, I finally decided to lock up the cart in my unit and try to return it later. I had to have my partner drive the rented uhaul as I didn't have my license back. 3 hours later I finally got my license back from them. Normally I'm a very patient person but that day I was on a very tight schedule and had very little time to spare waiting for someone to get back to work. These units also don't have any lights or outlets to plug a light into. ( Never had a unit that didn't have a light) So if you need to go through your belongings you need to bring a flashlight.
On
10/14/2015
Rating
Rating of 3.0
By
Dana Ridzon
Review
I am very satisfied with your Pleasant Hill facility manager and the staff, their professionalism and helpful attitude. As well, I like your storage location and the set up. However, just a few days after I've started renting a car space, somebody scratched and dented a side of my van on several places and bent the side mirror again even after I straightened it. I am aware you are not liable for any damages. But perhaps you can install more security cameras and make them clearly visible, so people do not vandalize others property. Thank you for consideration.
On
03/19/2014
Rating
Rating of 4.0
By
David Tucker
Review
The Public Storage location we are using for our client is near our office. At the facility the personnel were friendly and helpful. The cost is, in our opinion, l7.5% excessive - OVERPRICED! Pricing based on whatever the public will pay fluctuating on an hourly basis is great for Public Storage and not helpful to its clients who prefer a reasonable FIXED rental rate. Also commercial clients, like ourselves, should be given a price break to encourage their repeat business. TMC Tucker Management Co.
On
02/26/2014
Self Storage Frequently Asked Questions

What size storage unit do I need?


5' x 5' Storage Unit
It is approximately 25 square feet of space. This size typically holds the contents of one room or large home closet. They are an excellent size to store seasonal items, garden tools, clothes, office supplies, suitcases and miscellaneous boxes.

5' x 10' Storage Unit

It is approximately 50 square feet of space. This size typically holds the contents of one room or office. You can store small amounts of furniture, chairs, mattress, kitchen appliances, and boxes.

5' x 15' Storage Unit

It is approximately 75 square feet of space. This type of unit is good for the contents of a one-bedroom apartment with major appliances.

10' x 10' Storage Unit
It is approximately 100 square feet of space and about the size of a standard one-car garage. Holds furnishings of a one or small two-bedroom apartment with major appliances.

10' x 15' Storage Unit

It is approximately 150 square feet of space. Holds furnishings of a large two-bedroom apartment or smaller home. Great for storing large furniture and appliances.

10' x 20' Storage Unit
It is approximately 200 square feet of space. Holds the entire contents of a three or four-bedroom home up to 2000 square feet. Can also hold compact full-size vehicles and boats.

10' x 25' Storage Unit

Holds the contents of a large home, roughly 4 or 5 bedrooms, with large furniture, garage items, and major appliances.


What is the height of the storage units?

Storage units are approximately 8 feet high.


Do I need to rent a climate controlled unit?

If you have delicate items such as musical instruments, computers, pictures, antique wood furniture, it is recommended to select a climate controlled unit. Climate controlled storage units protect against rust, corrosion, mold, cracking, and warping.


What’s the difference between an indoor and an outdoor unit?An outdoor storage unit is one that has a direct access and usually drive-up accessible. An indoor unit is located within the building.


What items can't be put in a storage unit?

Most storage facilities will not let you store firearms, perishable items, liquids, illegal drugs, flammable and hazardous materials, live animals or plants.


Are my items insured while being in a storage unit?

You are responsible for the items that you store. Storage facility's insurance provides protection for the location that houses the storage units and not the contents of individual storage units. If your homeowner insurance doesn't cover your items, usually the facility manager will help you sign up with an insurance provider.


Can I use my renters insurance for a storage unit?

Anything your renter's insurance policy covers under usual conditions would be covered in your storage unit. Usually, renters insurance will cover items in a unit up to 10% of your policy limits, but the coverage does not include natural disasters. However, there may be exceptions to this, check with your insurance company to see if you're covered.


What do I need to bring with me when to rent a unit?

You will need a government-issued photo ID(driver’s license, state ID or passport) to complete your storage unit rental agreement.


Can I access my unit anytime I want?

Most storage locations are open 365 days a year, but access hours may vary. During access hours, usually between 6am – 10pm seven days a week, you can access your unit by using your individual gate code. During office hours, the company employees are available to answer questions and provide on-site support.


How long can I rent a unit?

Most rental contracts are month-to-month agreements and billed in one-month increments. No long-term lease is required unless the customer requests otherwise.

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