Prime Storage - Phoenix E. Indian School Road Phoenix AZ

5' x 5'	Climate controlled Interior	($76.00) $62.00 per month	Reserve Now

5' x 5'	Climate controlled Floor 2 Interior	($88.00) $65.00 per month	Reserve Now

5' x 5' First Month FREE	Climate controlled Premium unit Floor 1 Interior	($99.00) $65.00 per month	Reserve Now

5' x 10' First Month FREE	Climate controlled Floor 2 Interior	($100.00) $84.00 per month	Reserve Now

5' x 10' First Month FREE	Climate controlled Interior	($100.00) $84.00 per month	Reserve Now

5' x 10'	Climate controlled Premium unit Floor 2 Interior	($108.00) $86.00 per month	Reserve Now

5' x 10'	Climate controlled Interior	($111.00) $91.00 per month	Reserve Now

5' x 10'	Climate controlled Floor 2 Interior	($122.00) $93.00 per month	Reserve Now

5' x 10' First Month FREE	Climate controlled Floor 1 Interior	($128.00) $107.00 per month	Reserve Now

7.5' x 10' First Month FREE	Climate controlled Premium unit Floor 2 Interior	($137.00) $117.00 per month	Reserve Now

7.5' x 10' First Month FREE	Climate controlled Interior	($135.00) $122.00 per month	Reserve Now

7.5' x 10'	Climate controlled Premium unit Floor 2 Interior	($146.00) $134.00 per month	Reserve Now

7.5' x 10' First Month FREE	Climate controlled Floor 1 Interior	($174.00) $165.00 per month	Reserve Now

10' x 10' First Month FREE	Climate controlled Floor 2 Interior	($154.00) $114.00 per month	Reserve Now

10' x 10' First Month FREE	Climate controlled Interior	($155.00) $115.00 per month	Reserve Now

10' x 10' First Month FREE	Climate controlled Premium unit Floor 2 Interior	($166.00) $118.00 per month	Reserve Now

10' x 10' First Month FREE	Climate controlled Premium unit Interior	($163.00) $118.00 per month	Reserve Now

10' x 10'	Climate controlled Interior	($174.00) $137.00 per month	Reserve Now

10' x 10' First Month FREE	Climate controlled Floor 1 Interior	($200.00) $158.00 per month	Reserve Now

10' x 10' First Month FREE	Climate controlled Premium unit Floor 1 Interior	($219.00) $173.00 per month	Reserve Now

10' x 15'	Climate controlled Interior	($214.00) $199.00 per month	Reserve Now

10' x 15'	Climate controlled Floor 2 Interior	($233.00) $199.00 per month	Reserve Now

10' x 15'	Climate controlled Floor 2 Interior	($265.00) $209.00 per month	Reserve Now

10' x 15'	Climate controlled Floor 1 Interior	($298.00) $279.00 per month	Reserve Now

10' x 20'	Climate controlled Interior	($318.00) $285.00 per month	Reserve Now

10' x 20'	Climate controlled Floor 1 Interior	($389.00) $361.00 per month	Reserve Now

10' x 20'	Climate controlled Premium unit Floor 1 Interior	($409.00) $374.00 per month	Reserve Now

10' x 20'	Climate controlled Floor 1 Interior	($432.00) $399.00 per month	Reserve Now

10' x 30'	Climate controlled Premium unit Floor 1 Interior	$635.00 per month	Reserve Now

Rating
By: Jacqueline Gifford
Review: Compared to the last one, so far so good.
On: 11/05/2023

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By: Destiny Buchanan
Review: Office staff was very friendly and welcoming!
On: 10/27/2023

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By: Nicole hiraldo
Review: Staff was kind and very helpful and paperwork was quick and t the point and facility is clean. Overall great company
On: 10/05/2023

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By: Brandy
Review: Representative was very helpful and was able to get me the price that fits my budget.Very friendly listen to what I needed and got me in.Happy customer hereЁЯШЙ
On: 09/24/2023

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By: Ronald Castillo
Review: Wish there were more services available for example vending machines and more bathrooms.
On: 09/01/2023

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By: Kyle Atherton
Review: I think that the storage space is really nice for what I was needing. Seems to be well secured and in a decent location. It was very easy to access
On: 05/02/2023

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By: Kyra Deaver
Review: Prime Storage helped us get a unit very easily! They called multiple times to insure our move in date was set and that the price is correct.
On: 04/18/2023

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By: Patricia Hamilton
Review: I reserved and rented 100% online. No trouble at all. Went to see exactly how to get to unit and he thoroughly explain where it was and which elevator was closest. I got my gate code and it didn't work initially. Just a small computer fix and it worked.
On: 01/21/2023

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By: Cataleya Kimora Green-Polamalu
Review: The staff was very helpful as well as super friendly very clean would recommend this facility to friend and family
On: 07/22/2022

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By: LOUIUE MARTINEZ
Review: GREAT SERVICE VERY CLEAN UNITS .
On: 05/01/2022

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By: Shawn Shirazi
Review: Thanks. The storage is super clean, great costumer service рџ‘Њ
On: 11/29/2021

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By: Ani
Review: Upon going to Prime I was met by a lady named Pam that was very courteous, efficient and professional. I thought surely she was the Manager! Upon meeting the real female manager; I noticed her obvious disdain for an elderly customer that had mental issues. That was after she was done goofing off with a male counter part. I was shown by another customer that this manager went into my storage unit on two different occasions! My unit was paid up to date. There was nothing in that unit illegal or illicit. Persian rugs, speakers etc. being an Army veteran I have had several storage units. I called upper management, and they were very complacent. No problem I moved.
On: 10/04/2021

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By: Sal
Review: Great customer service clean facility
On: 09/30/2021

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By: Valerie
Review: They were kind and accommodating. All my questions were answered and they helped me with all my concerns. I went there and a kind gentleman helped me find my locker and helped me buy a lock. I appreciate the great customer service.
On: 09/01/2021

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By: Marvin Todd Levy
Review: I could not get into my unit on the second day and my third try because the code was not recognized. It was very frustrating and I had to wait for other people to open the doors so I could get in on their code.
On: 08/04/2021

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By: TJ Schulz
Review: When I arrived I had already had a unit reserved which was listed as first month free, but when Pam looked at the unit in the system it wasn't listed as being available for first month free, she did a great job at finding a unit that did qualify and she was extremely nice and knowledgeable. The facility was very clean, especially for someone used to the dust and grime that comes from outdoor storage units
On: 07/28/2021

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By: Cheryl Stanley
Review: Bertha made it so easy for us. She was very kind and helpful, explained everything.
On: 07/07/2021

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By: Mary Gonzalez
Review: Pam was helpful, the storage 10x10 very clean. Accesible next to elevator.
On: 07/02/2021

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By: Valerie
Review: Pamela was kind and made the process very quick and simple! She is wonderful!!
On: 06/20/2021

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By: Glenn BurnSilver
Review: Arrived at 6 a.m. to load-in before it got "hot" (already 88 degrees) and was greeted by a several facility "residents." ALl were friendly and one offered to help us move-in "for a small fee." We declined. Place was abuzz with activity. Many people just waking up it seems. Had no issues getting up the elevator and to our storage space. It was clean (as were the halls) and we quickly filled it up. Didn't need the offered help either! Grabbed a cup of coffee at the shop next door, and hit the road. Good overall experience--clean, easy and reasonably priced ($100 less for same space 10 miles away), despite all the "residents" coming and going. PS: Pam was super helpful at registration.
On: 06/16/2021

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By: Nathalie
Review: I was a customer for only a few months when Prime Storage (Indian School Rd. location) increased my unit rate by 36%! For a large unit that was about $124 more. Who hikes up rates that high, and shortly after I signed their agreement and move my things in. Tried talking to management and corporate office with no help or call backs. It seems unfair practice to increase your rate so high and so soon after you just moved in your things. A small yearly percentage increase is understandable but this just seems wrong.
On: 06/11/2021

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By: Jamal Williams
Review: I love it here. It’s clean with great workers!
On: 05/30/2021

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By: Cyd Weintraub
Review: Pam was very well-informed and efficient and she took care of us immediately
On: 05/29/2021

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By: Johnathan Hughes
Review: The staff was very helpful and offered carts and gave great directions. She personally walked me to my unit so I could find it. The building itself has multiple entrances that are all easy to load into. It was cool and clean inside of the building the facility is very secure. 10/10. Absolutely recommend
On: 05/16/2021

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By: Wes Reynolds
Review: When Prime took over this location, I spoke with a person in the office to update payment preference. I was told that there would be no major price increases. This turned out to be a lie, as the price has increased at least twice, and significantly. We are now actively looking for alternate storage solutions for more appropriate cost. I do not recommend this location or company
On: 05/16/2021

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By: Kalinda
Review: Horrible pricing and even worse customer service. Arbitrary price increases for no reason after only a few months. Avoid at all costs!
On: 05/14/2021

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By: Mike
Review: Setting up a unit was quick and easy. They even provide locks for purchase which is great, seeing as I didn’t get one before hand. Entry is simple and times are made clear. No issues other then possibly price, but honestly who doesn’t complain about that these days. Great place in the middle of the city to store stuff for those with smaller homes
On: 05/12/2021

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By: Pudding tane
Review: WSeekends are the only time most of us have to do things like come to the storage u\nit. I arrived Sunday to get into my unit for some very important things and you were closed-unbelievable! So then I anxiously arrived Monday morning at 8:45, unable to enter until 10:0am-unbelievable! I would not have taken space with you if I knew this. I presumed you were like other storage units and open 7 days a week.
On: 05/11/2021

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By: Mary Jones
Review: I like that I can pay in advance
On: 05/11/2021

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By: Madi P
Review: We started renting before it was renamed to Prime storage. The pricing increased greatly under new management but we also started renting during the peak of Covid. I’m sure the new management is kind but we havent had much contact with them. Facility itself is so nice!!!!
On: 05/11/2021

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By: Michael willis
Review: Im happy with the location and the pricing but the basement smells like someone is living in the room and chain smoking cigarettes or your staff goes down there to smoke on their breaks. Will be delivering more items to my storage this week and if it still smells like cigarettes, I'll be cancelling my contract and moving elsewhere.
On: 05/11/2021

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By: Paul Johnson
Review: This location has mice. No action has been taken or contact to me regarding the findings which we showed to the staff on duty. The management has changed hands and there was a disconnect in paperwork and information transfer.
On: 05/11/2021

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By: Kristen Donat
Review: I am currently seeking a new storage company with which to transfer my 4 units. This building is too easily accessible by people who don't have units there and the carts are constantly being stolen by the homeless leaving the paying clients with no way to get their items in and out if there are more than 3 clients there at a time. The movers propping the doors open is always a problem and one that the staff turns a blind eye to. I appreciate the cleanliness improvement that the new company has made but if anything else is wrong in the building there is no manager at this sight to talk to.
On: 05/11/2021

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By: Michael Shirey
Review: Clean and easily accessible for people with handicaps. Friendly people that can assist you with your needs and wants.
On: 05/11/2021

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By: Pedro
Review: Love it, clean facility with air conditioning
On: 05/11/2021

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By: Chris
Review: I was impressed on how easy it was to get a storage unit on short notice. Additionally, the facility is clean and the access is secure and easy to navigate.
On: 05/11/2021

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By: Veronica wendt
Review: When I first arrived at the storage unit building, I was quickly able to get to my unit. The people working were helpful and also found me a cart because I had a lot of things.
On: 05/02/2021

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By: Zane Dzikonski
Review: Super friendly clean convenient and chill. Stores stuff as advertised. Kinda awkward no ramps for carts one end. It’s one of toes things that make you go hmm and makes life interesting
On: 04/08/2021

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By: Amanda Nelson
Review: Awful, water damage without notice, recent issue raised rent unannounced, added insurance to bill without notice when we’ve had our own insurance from day One, increase of $33 monthly, NO NOTICE, received notice today in bail effective 4/1. Unsafe feeling If I visit my unit alone, pretty sure at least 2 situations of homeless people using small units as their home. Overall terrible.
On: 03/31/2021

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By: Lenna Shepard
Review: They got right back to me very helpful and amazing customer service
On: 03/29/2021

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By: Desiree Van Dyke
Review: Prime storage was no-hassle move-in, clean and friendly place. I trust that the place is secure and well- managed.
On: 03/28/2021

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By: Amy Martinez
Review: The acting manager that's there at this time she is awesome and great I really think you guys should acknowledge her she replaced taking over the store as of now Rebecca that no longer is with you I'm sorry but I didn't catch your name but she's there every day working her butt off and has the best service offered
On: 03/24/2021

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By: Glenn Fisher
Review: I was with CUBE STORAGE. I was not informed when they became Prime. Every month I would call to make my payment I was told I had 3 units! I did not I had 1 5 ft. Customer service BECKY kept insisting I had 3 units and needed to pay for them. I gave my name unit #, address, phone She said I can't help you, wrong info! I asked for her boss she refused saying wrong information. I went in person to the mang. office the girl there was great she helped resolve the issue after months of dealing with this. The phone center....I would not recommend using it. My rate was increased after being with them for just a few months like 3 or 4 months. They need to get their act together.
On: 03/23/2021

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By: Maggie Zombro
Review: Rates are high other than that place is very clean no problems with anything or anyone!
On: 03/23/2021

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By: N Lara
Review: Would be careful renting here. I started my rental at 295 per month and 6 months later it is now 365. I would look elsewhere.
On: 03/22/2021

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By: Madge Kunkel
Review: Since Prime Storage has taken over I have had nothing but trouble and frustration. They immediately raised the price and then tried to insist I use their Insurance. I hand carried my insurance policy to them showing that my policy is MORE than adequate as I live in a large home and property.. the next billing statement they charged for the additional insurance. I called and they said they would credit and it would not happen again. I was never issued a credit and once again have been charged for insurance. We are waiting for our new home to be completed so we can close this sorry experience of storage.
On: 03/22/2021

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By: Steven Z
Review: Haven't had any problems since Prime Storage took over my Cube Smart Storage location. Still kept immaculate. Office personnel are very helpful and immediately resolve issues that may arise. There's even more push carts available now throughout the facility!!!!
On: 03/22/2021

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By: alfredo
Review: tenant and his woman and pitbulls treat storage as a hotel staying 3-4 times a week till early morning hours sometimes other cars show up after hours too as they let them in. Ive witnessed them cracking door open a 1/4 of a inch then slide a envolope or stick to trip the door open sensor after hours and now homeless do it also now and trash toilets daily
On: 03/22/2021

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By: Seth Hopkins
Review: Was happy with the CubeSmart facility but the new owners instituted a fairly dramatic price hike about a year in that was unfounded. Just greedy I suppose. I'm stuck working in another state and can't get back anytime soon, so I guess I just have to suck it up.
On: 03/22/2021

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By: Peter McNamara
Review: As above it makes it very difficult to manage my account.
On: 03/22/2021

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By: David
Review: A very clean and well-managed facility. I made a mess with some bark in the hallway and in the unit when I changed unitsтАж The staff wouldnтАЩt hear of me cleaning it up, and insisted they do it themselves. They are very helpful with paperwork, very personable. Great place! ЁЯСН
On: 03/22/2021

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By: Karen Cranford
Review: I love this place the staff is very helpful and it's one of the cleanest storages I've ever seen also there's a broom and dustpan hanging for you to use. One of the most important to me is you feel safe and comfortable when you're there no matter the time I would recommend it to anyone.
On: 03/22/2021

Office Hours
Sun	Closed
Mon	10:00 AM - 6:00 PM
Tue	10:00 AM - 6:00 PM
Wed	10:00 AM - 6:00 PM
Thu	10:00 AM - 6:00 PM
Fri	10:00 AM - 6:00 PM
Sat	10:00 AM - 4:00 PM

Access Hours
Sun	6:00 AM - 10:00 PM
Mon	6:00 AM - 10:00 PM
Tue	6:00 AM - 10:00 PM
Wed	6:00 AM - 10:00 PM
Thu	6:00 AM - 10:00 PM
Fri	6:00 AM - 10:00 PM
Sat	6:00 AM - 10:00 PM

Prime Storage - Phoenix E. Indian School Road

Features

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