Public Storage - Frisco - 13391 Custer Rd


Reserve Online
or Call 1-855-846-5507
Public Storage - Frisco - 13391 Custer Rd
13391 Custer Rd
Frisco, TX 75071
(855) 846-5507


Office Hours
Sun 9:30 AM - 5:00 PM
Mon 9:30 AM - 6:00 PM
Tue 9:30 AM - 6:00 PM
Wed 9:30 AM - 6:00 PM
Thu 9:30 AM - 6:00 PM
Fri 9:30 AM - 6:00 PM
Sat 9:30 AM - 5:00 PM
Access Hours
Sun 6:00 AM - 9:00 PM
Mon 6:00 AM - 9:00 PM
Tue 6:00 AM - 9:00 PM
Wed 6:00 AM - 9:00 PM
Thu 6:00 AM - 9:00 PM
Fri 6:00 AM - 9:00 PM
Sat 6:00 AM - 9:00 PM

    Features

  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
  • Public Storage - Frisco - 13391 Custer Rd
  • Public Storage - Frisco - 13391 Custer Rd
  • Public Storage - Frisco - 13391 Custer Rd
  • Public Storage - Frisco - 13391 Custer Rd
  • Public Storage - Frisco - 13391 Custer Rd
  • Public Storage - Frisco - 13391 Custer Rd
Public Storage - Frisco - 13391 Custer Rd Public Storage - Frisco - 13391 Custer Rd Public Storage - Frisco - 13391 Custer Rd Public Storage - Frisco - 13391 Custer Rd Public Storage - Frisco - 13391 Custer Rd Public Storage - Frisco - 13391 Custer Rd

5' x 5'
$1 first month rent
  • Climate controlled
  • Roll up door
  • Interior
($27.00)
$20.00
per month
Reserve Now
5' x 5'
$1 first month rent
  • Climate controlled
  • Roll up door
  • Interior
($28.00)
$21.00
per month
Reserve Now
5' x 5'
$1 first month rent
  • Climate controlled
  • Swing door
  • Interior
($28.00)
$21.00
per month
Reserve Now
5' x 5'
$1 first month rent
  • Climate controlled
  • Roll up door
  • Floor 1
  • Interior
($38.00)
$28.00
per month
Reserve Now
5' x 10'
$1 first month rent
  • Climate controlled
  • Roll up door
  • Interior
($43.00)
$32.00
per month
Reserve Now
10' x 5'
$1 first month rent
  • Climate controlled
  • Roll up door
  • Interior
($47.00)
$35.00
per month
Reserve Now
5' x 10'
$1 first month rent
  • Climate controlled
  • Swing door
  • Interior
($47.00)
$36.00
per month
Reserve Now
5' x 10'
50% off 1st Month
  • Climate controlled
  • Roll up door
  • Floor 1
  • Interior
($60.00)
$45.00
per month
Reserve Now
10' x 10'
$1 first month rent
  • Climate controlled
  • Roll up door
  • Interior
($82.00)
$61.00
per month
Reserve Now
10' x 10'
  • Climate controlled
  • Roll up door
  • Floor 1
  • Interior
($105.00)
$79.00
per month
Reserve Now
10' x 15'
  • Climate controlled
  • Roll up door
  • Interior
($144.00)
$108.00
per month
Reserve Now
10' x 20'
  • Roll up door
  • Floor 1
  • Vehicles permitted
  • Drive up
  • Outdoor access
($205.00)
$154.00
per month
Reserve Now
10' x 20'
  • Climate controlled
  • Roll up door
  • Interior
($216.00)
$162.00
per month
Reserve Now
Rating
Rating of 5.0
By
Paul S
Review
Really enjoyed the complete set up with security gates, easy access, clean facility with squeaky clean restrooms, well lit walk areas, and positive helpful staff.
On
03/01/2023
Rating
Rating of 5.0
By
Carla Deane
Review
Latasha was a joy to work with! How nice to find the rare employee who still makes customer service her priority. We are in our 70s and her patience and kindness was so appreciated
On
05/28/2022
Rating
Rating of 5.0
By
Lucy P. Sanders
Review
I had a very good experience dealing with this facility. They followed up in a timely manner and very professional helping me complete the necessary paperwork.
On
11/07/2021
Rating
Rating of 4.0
By
Chad Hamming
Review
Access system down, gates were manually open for weekend access. Very busy
On
06/14/2021
Rating
Rating of 5.0
By
Vincent Havard
Review
Jessica was excellent in helping me out. She was professional, courteous and knowledgeable in getting me started. Check in was a breeze. Facility is nice and clean. Thank you!
On
05/29/2020
Rating
Rating of 4.0
By
Valeria Jones
Review
Public Storage off Custer does a really nice job and has friendly staff. My only complaint is the number of times you have to enter a code. Carrying loads or maneuvering carts can make it difficult especially if by yourself. I think the one from the elevators could be removed. I believe in safety but it seems a bit over the top.
On
03/02/2020
Rating
Rating of 3.0
By
Matt Mc
Review
Being there's only one entrance, they should take steps to prevent people from hogging the front spots with their dropped trailer, while they unload their truck that is taking up additional areas, such as handicapped spots.
On
02/24/2020
Rating
Rating of 4.5
By
Cole
Review
Clean and convenient location. Staff is pleasant and knowledgeable. Pleased with my choice of storage facilities
On
02/22/2020
Rating
Rating of 5.0
By
Jerry H
Review
CJ was extremely helpful and professional. He took the time to show me several different units that I had questions about. Explained all the security involved and made the rental agreement a breeze.
On
02/10/2020
Rating
Rating of 5.0
By
Phillip
Review
When I called to get a unit, I had looked online and received a price that wasn’t on the system. There was no arguing, they simply honored the price . When I check the unit the gentleman showing it explained everything to a t. And amazed I was at the cleanliness of the entire facility . No worries here for me and I would highly suggest giving this place a look if you intend on storing anything
On
02/02/2020
Rating
Rating of 5.0
By
Stuart
Review
Will be there for years to come.
On
01/27/2020
Rating
Rating of 1.0
By
Keith
Review
I rented a unit on 1/4. I was asked if I needed the lock removed so I can move my stuff in. Told her that I did plan on coming back that night to drop off at the new unit 2267. Something came up and I wasn't able to come back until 1/9. I loaded up my van and drove to the facility. Unloaded some of my stuff to the cart, went to the unit I rented and there was a lock on it. This was at 8pm at night so I went back down and unloaded the cart and unload my van back at the house. I called the facility on 1/10 and said it was my fault that I didn't come up there during business hours and have them remove the lock so I could put mine in. I was never told that I had to do that, I don't know the policies if no one tells me. Also, I am not able to come up there during the week as I work and my drive does not allow me to be there during those hours. When I called she told me that they said I had to be there when they removed their lock so I can put mine in. Again, it was my fault, not the facility. I was never told this and am extremely upset I had to pack the van, drive II there, just to find a lock on it.
On
01/10/2020
Rating
Rating of 4.0
By
Ted Heumann
Review
The only thing I wish was that the website disclosed the required insurance.
On
10/30/2019
Rating
Rating of 5.0
By
Aida saldana
Review
I have rented storage units in Chicago, Virginia, Maryland, Florida, and now in Texas. Overall experience with Public storage has been the most satisfactory for me because of the price and knowledge of the managers of the facility. Many companies like Extra space only want money and on top of it, they love to raise their prices anytime they want to, and that is why I choose Public storage. I moved my storage from Extra Space $60 a month to Public storage $30 in Virginia. If you want customers to be happy with a product, give them what they need not what the company needs.
On
09/13/2019
Rating
Rating of 5.0
By
Kiersten C
Review
Just wish they were open 24 hrs
On
09/11/2019
Rating
Rating of 5.0
By
Srinivasu Putcha
Review
Kelly was so courteous and kind to show us different size units for us to make our decision. Renting process was paperless and quick
On
07/16/2019
Rating
Rating of 5.0
By
Dennis Weinberg
Review
the people are very professional and courteous and helpful. the facility is very clean and all syatems work well mechanically and electrically.
On
06/07/2019
Rating
Rating of 3.0
By
Alex
Review
It was not disclosed to me that you as a renter must buy the special lock that only works with public storage lockers. I asked to provide my lock and not use the pin lock and was told it was required after the fact. I was also told it is not refundable as well even though the return policy at the bottom of the receipt that says I have 30 days to return any items. Other than that it was a clean and secure storage place. I feel safe storing my things there and appreciate the month to month and the $1 signup promotion.
On
05/07/2019
Rating
Rating of 5.0
By
Tiffany Barker
Review
Wonderful experience
On
03/25/2019
Rating
Rating of 5.0
By
Richard Benefiel
Review
Cleanest and safest storage facility I have seen. Feel my wife would be safe to go there alone.
On
03/19/2019
Rating
Rating of 5.0
By
Tiffany Jones
Review
I was very satisfied with their customer service in their overall help with the unit
On
02/26/2019
Rating
Rating of 5.0
By
T. Jackson
Review
5 stars ! Excellent storage facility , the staff are extremely helpful. Love it
On
12/04/2018
Rating
Rating of 5.0
By
Hamid Haghjoo
Review
very Friedly to us that is great...
On
11/12/2018
Rating
Rating of 5.0
By
Audrey Brinkley
Review
Staff was very helpful, units and facility are very clean. Price is good.
On
10/24/2018
Self Storage Frequently Asked Questions

What size storage unit do I need?


5' x 5' Storage Unit
It is approximately 25 square feet of space. This size typically holds the contents of one room or large home closet. They are an excellent size to store seasonal items, garden tools, clothes, office supplies, suitcases and miscellaneous boxes.

5' x 10' Storage Unit

It is approximately 50 square feet of space. This size typically holds the contents of one room or office. You can store small amounts of furniture, chairs, mattress, kitchen appliances, and boxes.

5' x 15' Storage Unit

It is approximately 75 square feet of space. This type of unit is good for the contents of a one-bedroom apartment with major appliances.

10' x 10' Storage Unit
It is approximately 100 square feet of space and about the size of a standard one-car garage. Holds furnishings of a one or small two-bedroom apartment with major appliances.

10' x 15' Storage Unit

It is approximately 150 square feet of space. Holds furnishings of a large two-bedroom apartment or smaller home. Great for storing large furniture and appliances.

10' x 20' Storage Unit
It is approximately 200 square feet of space. Holds the entire contents of a three or four-bedroom home up to 2000 square feet. Can also hold compact full-size vehicles and boats.

10' x 25' Storage Unit

Holds the contents of a large home, roughly 4 or 5 bedrooms, with large furniture, garage items, and major appliances.


What is the height of the storage units?

Storage units are approximately 8 feet high.


Do I need to rent a climate controlled unit?

If you have delicate items such as musical instruments, computers, pictures, antique wood furniture, it is recommended to select a climate controlled unit. Climate controlled storage units protect against rust, corrosion, mold, cracking, and warping.


What’s the difference between an indoor and an outdoor unit?An outdoor storage unit is one that has a direct access and usually drive-up accessible. An indoor unit is located within the building.


What items can't be put in a storage unit?

Most storage facilities will not let you store firearms, perishable items, liquids, illegal drugs, flammable and hazardous materials, live animals or plants.


Are my items insured while being in a storage unit?

You are responsible for the items that you store. Storage facility's insurance provides protection for the location that houses the storage units and not the contents of individual storage units. If your homeowner insurance doesn't cover your items, usually the facility manager will help you sign up with an insurance provider.


Can I use my renters insurance for a storage unit?

Anything your renter's insurance policy covers under usual conditions would be covered in your storage unit. Usually, renters insurance will cover items in a unit up to 10% of your policy limits, but the coverage does not include natural disasters. However, there may be exceptions to this, check with your insurance company to see if you're covered.


What do I need to bring with me when to rent a unit?

You will need a government-issued photo ID(driver’s license, state ID or passport) to complete your storage unit rental agreement.


Can I access my unit anytime I want?

Most storage locations are open 365 days a year, but access hours may vary. During access hours, usually between 6am – 10pm seven days a week, you can access your unit by using your individual gate code. During office hours, the company employees are available to answer questions and provide on-site support.


How long can I rent a unit?

Most rental contracts are month-to-month agreements and billed in one-month increments. No long-term lease is required unless the customer requests otherwise.

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