StaxUP Storage - San Marcos

Rating

By

Gary L Sweet

Review

Price, Location, Accessibility, Security, and particularly the Customer Service are excellent. Todd described the unit choices and fees over the phone, then gave me a tour of the property and showed me where my unit would be located. Very professional and friendly Not counting the tour the whole paperwork process was maybe 15 minutes. I spent years in the military with a dozen moves and this is the best facility I have used!

On

04/02/2026

Rating

By

Eric Goodson

Review

I would recommend this storage to anyone that is in need of storage space!! They are very professional and helpful!! The place is very clean and the setup is very easy to access but very secure!! The staff will go out if their way to help you in anyway!! A+++!!

On

03/08/2024

Rating

By

Julie Mansur

Review

Great experience, Todd was especially helpful, thorough and pleasant. Justine was great on the phone! Your facility is outstanding. We came from a place not as well taken care of and much more expensive! Glad to have found this place so close to home and so reasonably priced!

On

11/20/2023

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By

Steve Gilliam

Review

The staff was definitely helpful and thoughtful

On

07/16/2023

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By

Jasmyne Partida

Review

Overall registration process is easy. Great customer service with a spacious & clean unit

On

06/29/2023

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By

Lydia

Review

Everything was fine, the unit was clean and of good new materials

On

05/29/2023

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By

Betty Deevet

Review

Yﾃ｢竄ｬ邃｢all made it so easy for me to do everything online and then when I got there, the gentleman behind the desk was so friendly and explained everything to me perfectly. It was an amazing easy experience.

On

05/21/2023

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By

Cathy valdovinos

Review

This place is awesome the staff is friendly.love it.

On

03/28/2023

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By

Brianna Hoffman

Review

The best storage facility I have yet to encounter. Friendly staff. Accommodating . The best part though, THE HOURS ARE IDEAL!! none of this 10am to 1pm on Saturday and sundays bullshit lol staxup got you !! And even better than better are their prices !! Fuckin saved me over a bill I left smartstop self storage I'm a heartbeat after finding this place. Thank you Nick @stax!

On

11/29/2022

Rating

By

Angela M

Review

There is no tomorrow. It feels like just yesterday that brought that little baby here, but this day has finally come, this day is fun to going to be fun! You take it before you start drinking they're going to drink like there's no tomorrow, then why should we show them what we can do? Even without such things, I don't need to hear that from you. It just looks like that in the sunlight.

On

10/27/2022

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By

Debe

Review

The unit was clean, easy to access, and good security features. The management was helpful and accommodating.

On

10/03/2022

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By

Cindi Gilbertie

Review

StaxUp Storage had availability and a fair price for the size of unit we required. The facility is well-secured by two code pads. They had padlocks available for purchase which made our move in seamless. The front desk service is friendly and efficient.

On

11/18/2021

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By

Sarah

Review

Clean unit, great customer service

On

10/07/2021

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By

Lee Galvin

Review

Very clean. Accessible. Very friendly, helpful staff.

On

09/28/2021

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By

Javier

Review

Clean and well lit. The price was fair and place felt secure with its security measures

On

09/16/2021

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By

Haylie

Review

Very pleased with our experience. Easy 20 minute paperwork (since I didnﾃ｢竄ｬ邃｢t submit online) and had same day move in. Very clean complex, and sweet storage neighbors offering a helping hand.

On

08/12/2021

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By

Thomas Clark Farrar

Review

We had a very tight schedule and the customer service was outstanding helping us ensure all was ready, even after my request to get a larger unit as soon as we got there!

On

06/01/2021

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By

Carl MacIntyre

Review

So I've been anticipating another price increase which I received today. It's going from $266 to $288 effective July 1, 2021. That would be bad enough, but after checking my records, I noticed that the last increase was effective November 1, 2020. One would expect annual increases for this sort of business, but increasing the rent after eight months is pure price gouging.

On

05/26/2021

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By

guillermo cortes

Review

HI every thing was nice exelent service .. very nice people .

On

03/11/2021

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By

Philip Mastroianni

Review

Good hours, helpful and friendly staff, good prices and very clean.

On

11/20/2020

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By

Eric

Review

Move-in was easy. The facility was very clean.

On

11/07/2019

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By

Krystal

Review

I can't complain. Much cleaner then my last storage unit, inside and out. Love the sensor lights inside the building, makes me feel safe at night. Not close to home but worth it.

On

10/05/2019

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By

Gool Lelinwala

Review

Great storage place close to my home

On

07/05/2019

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By

Amber

Review

I found this place last minute and I am very thankful of how great the customer service is and how fast I was able to get the storage unit.

On

04/08/2019

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By

Cassandra Bainer

Review

They were friendly and explained everything very clear.

On

01/24/2019

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By

Oliver

Review

So far my experience with StaxUp up has been good. The unit was a little bit smaller than anticipated making getting certain furniture items difficult to store. But other than that the lady who helped me was nice and the place seems clean.

On

01/22/2019

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By

Amanda

Review

From the moment of finding this storage online to the wonderful customer service to the cleanliness of the entire site, I am thoroughly pleased!

On

12/17/2018

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By

Sopheak

Review

I am new to StaxUp storage so I can not give it a full review today. It is clean, easily accessible from the main road, has a push cart for customer to use and main gate is easily accessible.

On

12/05/2018

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By

rhonda

Review

Great service and location. Easy to book and fast service.

On

11/07/2018

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By

Lucas

Review

I needed storage on the fly and Stax UP was very accommodating. I appreciate their efficiency and friendliness during the rental process.

On

02/19/2018

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By

Emily

Review

This place is private and very clean, put my mind at ease to have my private property here and not have a worry in my head.

On

06/13/2017

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By

Chris

Review

All of the staff at StaxUP are very helpful and courteous. The unit itself was clean, well protected and ventilated, and definitely fits all of my things from a 1 bedroom apartment. Couldn't ask for better storage options!

On

02/26/2017

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By

ERWIN

Review

Great abs excellent people, the property is amazing and very well keeper

On

01/28/2017

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By

william

Review

Good service and very friendly

On

01/10/2017

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By

debbie

Review

Great, friendly, knowledgeable service

On

09/21/2016

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By

Kristy

Review

Great location pricing. Also with specials I was able to afford the size unit I need.

On

08/20/2016

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By

Kristy Dominick

Review

The San Marcos StaxUP Storage stands alone. Their friendly staff was the icing on the cake. The hours were what brought me in. I'm a night owl so staying open till 10pm was perfect. Thanks so much Kristy

On

08/20/2016

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By

Charlie

Review

Great place, great first month deals, great personal! All around a great place to store your stuff!

On

07/22/2016

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By

CEASAR

Review

Very happy with the service, the rates and the discount. Also the use of the truck was an added bonus

On

05/16/2016

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By

Candace

Review

Brandi and her husband (I'm sorry, for some reason I forgot his name) are always just great to interact with; very friendly and helpful....down to earth!! Г°ЕёЛњЕ Г°ЕёЛњЕ Г°ЕёЛњЕ Г°ЕёЛњЖ’Г°ЕёЛњЖ’ They work very hard to do their job!! I appreciate that!

On

01/06/2016

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By

Kaliya

Review

I've rented from them before. I love Brandy in the office. She's accommodating and friendly. Its always nice and clean everywhere you look!

On

10/10/2015

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By

C

Review

This place is great. Super nice and accommodable on the telephone. Never have had a problem once.

On

07/23/2015

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By

Sheldon

Review

Friendly and secure felt reassured my stuff was going to be safe

On

05/26/2015

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By

Cristina Montano

Review

I found the storage units well maintained and very clean. The pricing was great, and great service with a smile.

On

05/02/2015

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By

Joanna

Review

Staff very helpful and called right away when noticed lock was not on completely, so I could come in and fix it.

On

04/15/2015

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By

Kyle

Review

My whole process of finding a storage was great. Both, the operator whom found the storage AND the women in charge at the storage(Brandy) were great help. I would recommend this place to anyone needing a storage. The facility is spotless, not a single spider web! Pleasure doing business.

On

04/08/2015

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By

Joanna

Review

Staff was very considerate and helpful. look forward to using this facility.

On

04/03/2015

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By

Donald

Review

This is the easiest way to find a storage and great people clean facility

On

03/16/2015

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By

Maddy

Review

Very clean and safe facility. Customer service was awesome! Definitely recommend Staxup.

On

03/06/2015

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By

vida

Review

The receptionist was helpful, and friendly.

On

12/10/2014

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By

Yuliana

Review

On

12/05/2014

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By

chino

Review

Perfect place for us. 5 mins away from our apartment and the storage is affordable. secured and clean. SPAREFOOT is very helpful. This is what were looking for:) thank you! perfect for us.

On

11/10/2014

Rating

By

MJ

Review

Like the idea that storage facility is opened until 10pm and like the surround sound music. However, the lights go off after awhile, I don;t mind that, but when I'm stuck in the way back of all my boxes, I have to jump over boxes and lights come back on. Also, love that Stak up gives you one month free and that the office can Fax for you. Plus, Brandy is very, very sweet.

On

10/07/2014

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By

Fred

Review

JUST MOVED! NOT MUCH CHANCE TO USE FACILTY! SO FAR EVERYTHING SEEMS VERY GOOD.

On

10/06/2014

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By

diZsa & Pepper

Review

awesome so far

On

09/16/2014

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By

Lindsey Ruegsegger

Review

The customer service from Miss Valencia was outstanding. The facility is extremely clean and their prices are competitive. Best experience I have had overall for any storage company.

On

09/01/2014

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By

David

Review

Came in with idea of what I needed and very professional resident manager help me get the unit we actually needed. Most helpful all the way around.

On

08/31/2014

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By

慚正

Review

Really great experience! The lady at the front desk was awesome! Very nice, great smile and was finished with the paperwork before I could pick my gate code! Units are clean and the people working there have great attitudes. If you need storage don't hesitate to go here! Thank you!

On

08/26/2014

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By

Paul

Review

Very secure, very clean and very helpful and organized management of the facility. Also great access hours.

On

08/22/2014

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By

jiin

Review

It is my first experience renting a storage unit and so far so good. Good location, nice and clean, and love that little rolling cart that i can use any time. I am glad i chose stax up storage.

On

08/21/2014

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By

Edwin

Review

It was great from the first call, she was warm and friendly from the beginning. I overall had a great experience.

On

08/18/2014

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By

Cynthia

Review

Best value and great service

On

08/06/2014

Rating

By

Eric Rittenbach

Review

I was pleased to find that the staff are professional and courteous. The location is very accessible from the I-78 freeway and i easy to find. I was also happy with how clean and well maintained the storage units are as well as the entire complex. After looking at other places online, i can say that, StaxUp Storage is your best option.

On

08/05/2014

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By

Michelle

Review

Easy to pre book on line, walk in and quickly see and obtain unit. Staff helpful and thorough!

On

08/04/2014

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By

Timothy

Review

Excellent customer service!

On

08/04/2014

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By

Sienna

Review

The staff there was very accommodating to my situation and worked with me to get the storage unit. The space was exactly what I thought I needed, and the staff made sure I was welcomed. They explained the contract very specifically, and I could not have made a better choice for storing my stuff from my house.

On

08/02/2014

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By

Paul

Review

Very positive. Great customer services and nice facility

On

07/31/2014

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By

Thomas Griffin

Review

Valencia helped me with a move-in to a 5x5 and was terrific. The place is easily accessible from the I-15, clean and easy to unload from your vehicle. Highly recommend it.

On

07/21/2014

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By

Brian

Review

Brandy at the front desk was great. She is very friendly and helped me with all my questions with options for me to choose from. Great employee!!!

On

07/14/2014

Rating

By

Cesar Palacio

Review

it was awsome, they really help me with what I needed. The girl there help me and walk me trough and showed me the units first. This is m first time renting a unit to keep my stuff. So she made me feel very comfortable. And when I needed a bigger unit, she was there for me as well, no problem I had a new unit in minutes.

On

07/04/2014

Rating

By

Hong

Review

a few points, the price will jump which was not mentioned on the internet search site. also, its not 247

On

07/03/2014

Rating

By

Norma Aamodt McKim

Review

We needed storage with a convenient location, storage on the first floor, clean, - you know - everything and cheap. :-) Totally surprising we did. Pricing was reasonable, the units are sparkling clean, all are on the ground level with roll up doors - yea!! Night and day difference from our first storage experience. Oh long access hours too and not far from the 78. I'm very pleased. Wonderful to find a place that fits your needs and management with a sense of humor

On

06/28/2014

Rating

By

emily

Review

it was great, they really accommodated my needs; which were highly unusual under the circumstances that i was at work, and i was paying for the storage unit and my boyfriend was moving everything in. BUT, they did demand that i purchase theyre onsite lock. Which I felt as if it could jeaprodize the security of my things. I would perfer to purchase my own lock, by choice. To give me the peace of mind I need in storing my belongings at your location.

On

02/18/2014

Rating

By

Ryan

Review

The guy working was very nice, had 2 beagles running around with him. Overall good experience.

On

01/08/2014

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By

Emma

Review

On

01/03/2014

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By

Michael

Review

On

09/10/2013

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By

Bernice

Review

On

07/06/2013

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By

Maggie

Review

Great experience here. Facilities are super clean and easy to access and staff was accommodating and helpful. Better rates than any unit I'd seen.

On

04/23/2013