Trojan Storage of West Ontario


Reserve Online
or Call 1-855-846-5507
Trojan Storage of West Ontario
701 South Palmetto Avenue
Ontario, CA 91762
(855) 846-5507

Trojan Storage facilities prioritize a clean, safe, and secure storage experience that matches the highest level of customer experience. Our security features range from video surveillance technology to key code-only access gates and managers living on-site. Our site staff are friendly and would love to help you find the perfect sized unit for your belongings. Give us a call today and come to the site for a tour at your earliest convenience *We offer drive up units

Office Hours
Sun Closed
Mon 9:30 AM - 5:30 PM
Tue 9:30 AM - 5:30 PM
Wed 9:30 AM - 5:30 PM
Thu 9:30 AM - 5:30 PM
Fri 9:30 AM - 5:30 PM
Sat 10:00 AM - 4:00 PM
Access Hours
Sun 6:00 AM - 9:00 PM
Mon 6:00 AM - 9:00 PM
Tue 6:00 AM - 9:00 PM
Wed 6:00 AM - 9:00 PM
Thu 6:00 AM - 9:00 PM
Fri 6:00 AM - 9:00 PM
Sat 6:00 AM - 9:00 PM

    Features

  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Spanish speakers on staff
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% military discount (active-duty, reserves, veterans)
  • 5% senior discount
  • Trojan Storage of West Ontario
  • Trojan Storage of West Ontario
  • Trojan Storage of West Ontario
  • Trojan Storage of West Ontario
  • Trojan Storage of West Ontario
  • Trojan Storage of West Ontario
  • Trojan Storage of West Ontario
  • Trojan Storage of West Ontario
  • Trojan Storage of West Ontario
Trojan Storage of West Ontario Trojan Storage of West Ontario Trojan Storage of West Ontario Trojan Storage of West Ontario Trojan Storage of West Ontario Trojan Storage of West Ontario Trojan Storage of West Ontario Trojan Storage of West Ontario Trojan Storage of West Ontario

5' x 5'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Interior
$90.00
per month
Reserve Now
5' x 7'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Interior
$70.00
per month
Reserve Now
5' x 8'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Interior
$135.00
per month
Reserve Now
10' x 5'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Interior
$150.00
per month
Reserve Now
5' x 10'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Interior
$150.00
per month
Reserve Now
5' x 10'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$190.00
per month
Reserve Now
5' x 12'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$195.00
per month
Reserve Now
7' x 10'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Interior
$125.00
per month
Reserve Now
5' x 15'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$100.00
per month
Reserve Now
5' x 20'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Interior
$130.00
per month
Reserve Now
10' x 10'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$140.00
per month
Reserve Now
5' x 20'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$140.00
per month
Reserve Now
10' x 12'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$190.00
per month
Reserve Now
8' x 15'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$190.00
per month
Reserve Now
10' x 15'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$320.00
per month
Reserve Now
10' x 20'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$310.00
per month
Reserve Now
10' x 22'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$380.00
per month
Reserve Now
15' x 15'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$480.00
per month
Reserve Now
15' x 20'
50% OFF 2 Months
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$390.00
per month
Reserve Now
Rating
Rating of 5.0
By
Deana johnson
Review
Great place, love the price for units and very friendly staff . Place seems very safe and clean!
On
04/25/2023
Rating
Rating of 2.0
By
Stephanie Smith
Review
I had a reservation to move in on the 9th, made the reservation and spoke with the employee. I go to check in and my reservation is gone and the price went up. The female employee was not helpful and wouldn't make any exceptions. Im very disappointed.
On
07/11/2022
Rating
Rating of 4.0
By
richard gonzalez
Review
the person who helped us check in could not have been more helpful, knowledgeable or friendly.
On
07/08/2021
Rating
Rating of 5.0
By
Tammy Edrosa
Review
the lady who helped us was very nice and she went to the storage and made sure it was clean.
On
01/08/2021
Rating
Rating of 3.5
By
Linda Estrada
Review
The front ladies were very nice
On
01/07/2021
Rating
Rating of 5.0
By
KEVIN
Review
Was able to book last minute on a Sunday at a reasonable rate!
On
06/16/2020
Rating
Rating of 5.0
By
George
Review
Everything was fast and efficient and very informative thank you for the great customer service
On
05/24/2019
Rating
Rating of 5.0
By
Jordan Hunt
Review
Both of the ladies who helped me out were extremely nice! Great prices, secure facility, and a pretty roomy unit! Would recommend to anyone!
On
05/14/2019
Rating
Rating of 4.0
By
Clinton
Review
Had a small issue that took longer because I have a temporary ID with no picture but they figured it out after contacting their boss.
On
05/14/2019
Rating
Rating of 5.0
By
Lori
Review
Everything was amazing! Including Customer Service, prices, location, cleanliness, very friendly. Great experience.
On
03/16/2019
Rating
Rating of 5.0
By
Conception
Review
Customer Service and friendliness were spot on- they lifted the stress of moving-even if just for the moment!
On
02/25/2019
Rating
Rating of 5.0
By
Juan
Review
Friendly staff, clean area and affordable prices
On
01/06/2019
Rating
Rating of 5.0
By
Juan
Review
Friendly Staff, Clean area and affordable prices
On
01/04/2019
Rating
Rating of 5.0
By
Raul
Review
Clean helpful affordable would recommend to anyone interested
On
08/01/2018
Rating
Rating of 5.0
By
Marlene
Review
Great like my storage unit , clean and neat
On
06/02/2018
Rating
Rating of 5.0
By
Justine
Review
This is my second time storing my belongings here. It's the best price I can find and I've never had any problems. CJ is cool, too!
On
02/03/2018
Rating
Rating of 5.0
By
Jimmie Stone
Review
Nice clean storage unit the staff is very friendly and helpful. Love being able to reserve a unit on line saved a lot of time running around looking for one.
On
02/02/2018
Rating
Rating of 5.0
By
John
Review
Cj was very helpful. Got a lock, tape gun, tape, 2 big boxes and couch cover with rental. I didn't expect that. I recommend this place for your storage needs.
On
01/28/2018
Rating
Rating of 4.5
By
manuel
Review
I like that storage because the custumer services ere frendly
On
01/09/2018
Rating
Rating of 5.0
By
Gabriel
Review
Great customer service. Answered ever question I had and worked with me to make sure I had the storage I needed by the time I needed it.
On
01/05/2018
Rating
Rating of 5.0
By
alvaro
Review
Awesome place great coffee and awesome service
On
11/23/2017
Rating
Rating of 5.0
By
Caroline
Review
Employees were extremely nice and helpful! They made it quick and easy for me to move in.
On
10/23/2017
Rating
Rating of 4.0
By
Melissa
Review
nice management, clean facility, units have alarms on each one of them, plenty of space
On
10/04/2017
Rating
Rating of 4.0
By
Melissa
Review
managers super friendly, units nicely clean, great gate hours, I like that each unit has an alarm. overall nice place
On
10/02/2017
Rating
Rating of 3.5
By
Alex
Review
Staff very Helpful, with offers and suggestions. Somewhat accommodating to my needs. However, would not allow me to reserve beyond five days. Had to reserve five days before my actual "move in day" in order to secure unit
On
07/26/2017
Rating
Rating of 4.0
By
STEVE
Review
Most places dont have renters insurance. Its include in the monthy rent. That was great. Really like what they have to offer
On
02/06/2017
Rating
Rating of 5.0
By
RICHARD
Review
Great service, friendly and great storages
On
01/08/2017
Rating
Rating of 4.0
By
Shelly
Review
Thank you for your service.....
On
10/31/2016
Rating
Rating of 5.0
By
Michael
Review
Jose helped me with a smooth transaction and move in.
On
10/31/2016
Rating
Rating of 5.0
By
Marc
Review
If you want a good experience renting a storage unit this is the place to go!
On
09/26/2016
Rating
Rating of 4.5
By
Sharon Carter
Review
Storage I rented is NOT big enough. Need to upgrade unit...
On
09/04/2016
Rating
Rating of 5.0
By
Claudia
Review
Great facility. I would recommend this storage facility.
On
08/29/2016
Rating
Rating of 0.5
By
Katelyn
Review
I would not recommend this place to anyone. i chose this place because having AAA, the price is very reasonable, of course when i went in to sign paper work the man inside wouldn't even try to scan my card because it wasn't a physical card, it was through the AAA app. He refused to take it because " there was no expiration date " which there was, he said " his computer wouldn't scan it " he didn't even try. Therefore i had to miss out on all the benefits. Which i'm pretty sure AAA didn't make a "My card app " for it not to work. I sucked it up and paid for everything. I asked them to set me up with a u-haul and the man agreed, of course he forgot to do so and sent us off. After trying to find a u-haul place that was still open, we found one loaded it up and headed to the storage unit. I got there after office hours had closed and found my unit still had their padlock on it. I was so over this place but i was not going to head back home pay u-haul and extra day and search for another storage unit. I had to call the emergency security number and explain to them what happened. They connected me to the man that helped me earlier and he said he would be there in 20 mins. It ended up taking him almost 2 hours to get there. I was so frustrated, you only have access to your unit until 9p.m. and if you are there past 9 you get a fine.. I wasn't very happy with the fact that it was 20 to 9 when he finally showed up. When he finally got there all he told me was " I'll give you extra access time and knock $10 off your bill " $10?! I thought the first month was free considering i had to pay $130 for the first month and $20 for a lock but no they are calling me, emailing me saying my rent is past due . So i guess i have to fork up another $100 for the 16 days I've had the unit. This place is a mess . As i said before i would not recommend it.
On
08/07/2016
Rating
Rating of 3.5
By
Verenice
Review
Friendly, good customer service Website does not inform of necessary requirements to rent a storage space (homeowners insurance) Charged for a lock without giving notice beforehand ($18.99)
On
06/29/2016
Rating
Rating of 5.0
By
Wilson
Review
Storage area is nice and clean, also on the first floor. Very convenience. Staff are very friendly and Helpful. Being a AAA member also get a discount. Real is a good deal!
On
06/20/2016
Rating
Rating of 4.5
By
Kaydee Trojanowski
Review
CJ at trojan storage was exceptionally helpful with the area and quick for move in
On
06/19/2016
Rating
Rating of 0.5
By
Raymond
Review
When I got there I was treated rudely by the manager CJ... I will b contacting main corporate...in fact she even told me that I should go somewhere else...some kind of customer service...
On
06/12/2016
Rating
Rating of 5.0
By
John
Review
Cheap, Clean, Good location. Bring your own (circular) lock to avoid getting charged on move-in for one.
On
06/03/2016
Rating
Rating of 5.0
By
Cynthia
Review
The service I received from ť storage facility and from Sparefoot was great.
On
05/29/2016
Rating
Rating of 3.0
By
andrea
Review
We looked at 2 different Trojan facilities and saw a total of four "5x10" units. However, not one of these units was 5x10. Wish we'd had time to look elsewhere.
On
05/22/2016
Rating
Rating of 4.0
By
Atul
Review
They didn't have pictures of the units online. Would have been good to have
On
05/16/2016
Rating
Rating of 4.5
By
Maxwell
Review
Very easy to move in but they do make you buy a circular lock - even though I brought another type of lock with me
On
05/02/2016
Rating
Rating of 5.0
By
John
Review
so far so good
On
05/01/2016
Rating
Rating of 5.0
By
Francisco
Review
Great costumer service
On
04/15/2016
Rating
Rating of 4.0
By
nancy
Review
On
03/11/2016
Rating
Rating of 4.0
By
nancy
Review
I was pleased with the customer service.
On
03/11/2016
Rating
Rating of 4.0
By
Jay
Review
Had to wait for over an hour during mid day because no one was there to manage the office.
On
02/11/2016
Rating
Rating of 4.5
By
Dominic
Review
I needed a storage facility in a hurry and this location was the closest to my house. I don't think it's necessarily better than other storage units. In fact, I think it's rather pricey.
On
02/02/2016
Rating
Rating of 3.0
By
Wade
Review
Staff is very friendly and helpful!
On
02/02/2016
Rating
Rating of 5.0
By
Donna
Review
Thank you, the facility was clean and the staff was helpful.
On
01/29/2016
Rating
Rating of 5.0
By
Veronica
Review
Very friendly service and always a great experience
On
01/17/2016
Rating
Rating of 4.5
By
Lee
Review
CJ gave me the best price on the size of unit I was looking for. She was very accomodating, professional, & friendly, The unit was clean and ready for use.
On
12/19/2015
Rating
Rating of 5.0
By
Paul
Review
This location is close by and clean. The security is great. The employees are friendly. It is located in a nice area.
On
10/28/2015
Rating
Rating of 1.0
By
Mya
Review
My fist time experience renting a storage, was the worse ! After getting there with my property, along with my hired help, I was unable to open my unit, because they forgot to remove their lock, so I was stuck waiting for nearly 3 hours until someone was contacted and asked to go open my storage. Then, I was offered a $20.00 dlrs for any inconvenience their error-mistake could have gave me? Really?? I couldn't believe and still can't , how in the world could of this happened!
On
10/14/2015
Rating
Rating of 5.0
By
Henry
Review
Units are clean and have lots of security cameras thought out the complex.
On
09/28/2015
Rating
Rating of 3.0
By
Alisha
Review
one thing I dont like is we only have 30 mins at a time to spend there, its rediculous
On
09/27/2015
Rating
Rating of 4.0
By
Kathy
Review
SurveyReview
On
07/14/2015
Rating
Rating of 4.0
By
Ivan Brandler
Review
The people who work there are very nice.Especially CJ and Frank.
On
06/27/2015
Rating
Rating of 4.0
By
fumihiro
Review
Made it pretty easy to get a unit. Helpful customer service.
On
06/21/2015
Rating
Rating of 5.0
By
Ellen
Review
The customer service is great. They made it very simple and very helpful.
On
05/10/2015
Rating
Rating of 4.5
By
Katrina
Review
CJ was very helpful in getting me the best price on a unit that would fit all my things. It was very busy when I moved in, but CJ was very accomodating, professional, & friendly, so I didn't mind waiting. With their alarm system, security seems tight so I don't have any concerns with storing my belongings here. I would definitely recommend this storage facility to others.
On
05/05/2015
Rating
Rating of 5.0
By
Denise
Review
I just retained this storage unit yesterday, so not much I can say off the bat except that the staff is very friendly and helpful.
On
04/10/2015
Rating
Rating of 3.0
By
Helen
Review
On
04/02/2015
Rating
Rating of 4.0
By
Monique
Review
Awesome customer service but unit very small for price.
On
11/13/2014
Rating
Rating of 5.0
By
jon
Review
Great people! Actual size of unit was closer to marketed size than any other unit I've ever looked at or rented. To me this is a big deal!
On
09/22/2014
Rating
Rating of 4.0
By
Leslie cashen
Review
I like the ontario Trojan storage in ontario. They have been very understanding and try to accommodate me in any way that they can.
On
08/11/2014
Rating
Rating of 4.0
By
Tinesha
Review
On
08/11/2014
Rating
Rating of 4.0
By
Brandi
Review
I am very happy with this storage facility. The staff treated me great and were very helpful and fast.
On
08/06/2014
Rating
Rating of 5.0
By
Tonya
Review
Great
On
07/16/2014
Rating
Rating of 5.0
By
Fernando
Review
Excellent
On
07/15/2014
Rating
Rating of 4.5
By
Jen
Review
Frank was very pleasant and helpful. Happy with service, facility and hours.
On
07/11/2014
Rating
Rating of 5.0
By
Fernando
Review
On
07/06/2014
Rating
Rating of 5.0
By
Heather
Review
Awesome
On
06/27/2014
Rating
Rating of 4.0
By
片来
Review
very good, fast & friendly
On
06/17/2014
Rating
Rating of 5.0
By
Angelica
Review
Excellent
On
06/14/2014
Rating
Rating of 5.0
By
Yollanda
Review
Very professional and well explained.
On
06/08/2014
Rating
Rating of 5.0
By
James
Review
Good experience
On
06/01/2014
Rating
Rating of 5.0
By
Denise
Review
Very good customer service
On
05/13/2014
Rating
Rating of 5.0
By
Richard
Review
Very happy with the service here. Very friendly people.
On
05/07/2014
Rating
Rating of 5.0
By
Richard
Review
Awesome fast friendly service
On
04/29/2014
Rating
Rating of 1.0
By
Tommy
Review
I paid for a storage and at last minute i was told that its Only 24hr access ( THE MAIN REASON I CHOSE THIS STORAGE ) if pay $30.00 extra per month......So i did Then started to move in the next day and realized the storage they had GIVEN me was WRONG SIZE ( SMALLER than what I Allready PAID For.) when i asked to change my paperwork and adjust the monthly payment to not be over charged ...i was told i had to wait till a supervisor can handle it.......its been over a week now no response...and I went to my storage at 10 pm for work stuff and was able to get in fine ,but when I tryed to leave my CODE DIDNT WORK and was STUCK INSIDE for an hour until finally someone called me back to let me out....... Then two days later i asked about my storage being smaller than what I PAY FOR AND said he was to busy to handle it ......so i left upset and to get a phone Call saying that they changed the gate hrs to 9pm and no more 24hrs access ......(.the Only reason i picked trojan was cause of the 24hr access) that i paid 30.00 extra for when i moved in a week prior... Reasons to not chose trojan storage -Lied to about size of unit....CHARGED AND PAID FOR BIGGER SIZE AND GIVEN A SMALLER UNIT . -up the price $30.00 last minute for 24hr access -then code didnt work after 10pm LOCKING ME INSIDE OVER A HOUR -and then changed policy of gate hrs (not 24hrs anymore) After i paid for it - still has not fixed any issues
On
01/16/2014
Rating
Rating of 5.0
By
John
Review
Excellent price, clean, easy access, perfect for garage overflow.
On
11/27/2013
Rating
Rating of 5.0
By
Christopher
Review
THE BEST
On
11/06/2013
Rating
Rating of 4.0
By
Melanie
Review
We ran into a few problems with locks but The staff was great! Tom helped clear up everything and was great in making sure we were satisfied. Awesome customer service!
On
07/18/2013
Rating
Rating of 4.0
By
Augustine
Review
I had very good customer service. ..and made feel safe that this is a good place to storage my stuff...keep up the gd work...
On
07/16/2013
Rating
Rating of 5.0
By
Matt
Review
This is a great place for business storage. I have a small business and needed some extra space for our paperwork and deliveries . They have great specials, free invoices, friendly reminder calls, and easy access for delivery trucks. The staff was very helpful and informative. All and all a very pleasant experience. I would highly recommend this storage facility.
On
05/24/2012
Rating
Rating of 5.0
By
Penny
Review
Outstanding customer service from Collin and Tom. I just moved to the area and they were extreamly helpful. They helped me find the right storage unit and I saved time and money not shopping around. Keep up the great work!
On
05/22/2012
Rating
Rating of 1.0
By
Review
Have been a customer for years, long before it was Trojan Storage, I found that the new staff is hard to deal with and not helpful at all, the property has taken a turn for the worst as far as cleanliness and curb appeal, have moved out of the property and would not recommend it to anyone.
On
05/17/2012
Rating
Rating of 3.5
By
楔慮
Review
I have been renting here for over a year. No issues for me. I am impressed with the cleanliness and superb staff, the rates are affordable for me. This storage is very convenient. I would recommend to anyone who is looking to save and feel good about where their property is stored.
On
09/23/2011
Self Storage Frequently Asked Questions

What size storage unit do I need?


5' x 5' Storage Unit
It is approximately 25 square feet of space. This size typically holds the contents of one room or large home closet. They are an excellent size to store seasonal items, garden tools, clothes, office supplies, suitcases and miscellaneous boxes.

5' x 10' Storage Unit

It is approximately 50 square feet of space. This size typically holds the contents of one room or office. You can store small amounts of furniture, chairs, mattress, kitchen appliances, and boxes.

5' x 15' Storage Unit

It is approximately 75 square feet of space. This type of unit is good for the contents of a one-bedroom apartment with major appliances.

10' x 10' Storage Unit
It is approximately 100 square feet of space and about the size of a standard one-car garage. Holds furnishings of a one or small two-bedroom apartment with major appliances.

10' x 15' Storage Unit

It is approximately 150 square feet of space. Holds furnishings of a large two-bedroom apartment or smaller home. Great for storing large furniture and appliances.

10' x 20' Storage Unit
It is approximately 200 square feet of space. Holds the entire contents of a three or four-bedroom home up to 2000 square feet. Can also hold compact full-size vehicles and boats.

10' x 25' Storage Unit

Holds the contents of a large home, roughly 4 or 5 bedrooms, with large furniture, garage items, and major appliances.


What is the height of the storage units?

Storage units are approximately 8 feet high.


Do I need to rent a climate controlled unit?

If you have delicate items such as musical instruments, computers, pictures, antique wood furniture, it is recommended to select a climate controlled unit. Climate controlled storage units protect against rust, corrosion, mold, cracking, and warping.


What’s the difference between an indoor and an outdoor unit?An outdoor storage unit is one that has a direct access and usually drive-up accessible. An indoor unit is located within the building.


What items can't be put in a storage unit?

Most storage facilities will not let you store firearms, perishable items, liquids, illegal drugs, flammable and hazardous materials, live animals or plants.


Are my items insured while being in a storage unit?

You are responsible for the items that you store. Storage facility's insurance provides protection for the location that houses the storage units and not the contents of individual storage units. If your homeowner insurance doesn't cover your items, usually the facility manager will help you sign up with an insurance provider.


Can I use my renters insurance for a storage unit?

Anything your renter's insurance policy covers under usual conditions would be covered in your storage unit. Usually, renters insurance will cover items in a unit up to 10% of your policy limits, but the coverage does not include natural disasters. However, there may be exceptions to this, check with your insurance company to see if you're covered.


What do I need to bring with me when to rent a unit?

You will need a government-issued photo ID(driver’s license, state ID or passport) to complete your storage unit rental agreement.


Can I access my unit anytime I want?

Most storage locations are open 365 days a year, but access hours may vary. During access hours, usually between 6am – 10pm seven days a week, you can access your unit by using your individual gate code. During office hours, the company employees are available to answer questions and provide on-site support.


How long can I rent a unit?

Most rental contracts are month-to-month agreements and billed in one-month increments. No long-term lease is required unless the customer requests otherwise.

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