- Rating
- By
- Shelby Crew
- Review
- Called to see if they had any openings for the size unit I needed, they did and I told them around when I'd be there by and what all I need to bring with me. Showed up, did some paperwork and got the card with access code and unit number on it and was ready ti go. Worker was very helpful and answered any questions I had.
- On
- 10/01/2023
- Rating
- By
- Jordan Thomas
- Review
- It was great and we are very happy with our storage unit
- On
- 09/04/2023
- Rating
- By
- oris leister jr3
- Review
- love the unit, plenty of space.
- On
- 07/16/2023
- Rating
- By
- Jim Kellersrtass
- Review
- Needed to secure a large space in limited geographic area, was able to secure and pay for online at 4:30 PM -- by 6:00 I had access and was move in ready.
- On
- 03/20/2023
- Rating
- By
- Awilda Pagan
- Review
- Easy process. Customer Service Representative very courteous and helpful
- On
- 03/01/2023
- Rating
- By
- Michael Fry
- Review
- I received a four month discount and being that I'm on a fixed income that was a great deal
- On
- 12/17/2022
- Rating
- By
- Jessi Cluff
- Review
- The price is a bit more expensive than other units of the same size I have rented in the past. Customer service was amazing and the manager was very friendly. Unit was very clean, easy to access. The only thing I really dislike is it is not 24/7 accessible for renters. Would definitely recommend to friends regardless of any personal dislikes.
- On
- 03/14/2022
- Rating
- By
- Dawn Hendrickson
- Review
- Very clean, nice person and easy to get thru.
- On
- 02/07/2022
- Rating
- By
- Sherri Stokes
- Review
- Having to move in a hurry for my career, Michelle was outstanding. She came through in a major way when we needed it the most. It’s hard to find good customer service let alone great service. Thank you Michelle, I’ll be referring everyone in need to this facility.
- On
- 06/17/2021
- Rating
- By
- Brian L Burns
- Review
- I had a pleasant experience. The customer service was good. The unit was clean. Price was decent. Overall experience is good. Needs to be 24 hour access.
- On
- 05/17/2021
- Rating
- By
- A.J. Baksai
- Review
- We have used this facility many times. The staff there has always been friendly and helpful. I have referred family members and friends who have needed and also who had used a competitor facility and have actually moved from other and to this location.
- On
- 05/04/2021
- Rating
- By
- Billie jo Thommes
- Review
- Office lady was very professional and nice and even helped us out when we had an issue .. This lady deserves a raise for all the awesome work she is doing ..
- On
- 12/16/2020
- Rating
- By
- JOHN MARK MAYFIELD
- Review
- I like the business. Faith the office worker was very positive. My cube was very clean. Accessibility 6 am to 10 pm was good. Faith made my gate pass code easy to remember and helped with boxes when I returned them. They charge a $20 a month for a mandatory insurance. Your own apartment renters policy will cover that for less or with no added fee to re-insure.
- On
- 08/12/2020
- Rating
- By
- roy
- Review
- Great deal nobody compares to this storage after the mandatory insurance the current deal is still better than anything i found for a 10 by 20 .
- On
- 12/11/2019
- Rating
- By
- Miah
- Review
- It's was nice but don't have uhual truck
- On
- 11/16/2019
- Rating
- By
- Karen
- Review
- Service great location good spit
- On
- 10/31/2019
- Rating
- By
- chris
- Review
- Great experience. Very clean and helpful staff on site. Will continue to use and recommend to others
- On
- 10/31/2019
- Rating
- By
- Jason Harlow
- Review
- Very helpful employees, both office and unit were clean.
- On
- 10/03/2019
- Rating
- By
- Debbie Luke
- Review
- I had reserved a unit for my son who was moving from Jacksonville Florida to Hawaii. It is not cost effective to ship his belongings at his point. I checked in at the office with Michelle to finalize everything before they arrived back home on 7/20. She had my information ready, she took me to see the unit, which we chose a climate controled unit and it was very clean and nice and cool inside the building. We went over all the paperwork which she explained throughly as well as the codes to get in and out. I'm very pleased with the unit we have and the help I received at the office. Thank you!
- On
- 07/23/2019
- Rating
- By
- Nicole
- Review
- I was able to secure a great deal online on a storage facility at an affordable price. Paperwork was ready by the time I arrived at the facility, and the customer service agent was very helpful in answering all questions. She provided a thorough overview of all of the information I needed regarding access, payments, and after-hours access.
- On
- 07/15/2019
- Rating
- By
- Katelyn
- Review
- Very clean facility, friebdly, helpfully staff, easy to go through process and easy move in. I recommend this facility!
- On
- 03/18/2018
- Rating
- By
- Virginia
- Review
- I needed a bigger storage area and they really went above and beyond to help me
- On
- 09/28/2017
- Rating
- By
- Jo Ellen
- Review
- Prompt, friendly service and nice, clean space
- On
- 05/10/2017
- Rating
- By
- Shea
- Review
- Kris at the East Peoria location is wonderful!!
- On
- 11/01/2016
- Rating
- By
- Jesse
- Review
- Good service .
- On
- 10/27/2016
- Rating
- By
- 桓牡湯
- Review
- Not the greatest customer service
- On
- 10/13/2016
- Rating
- By
- Ayesha
- Review
- I would differently tell all my friends to get a storage space their its it's very clean and welcoming
- On
- 10/09/2016
- Rating
- By
- Nick
- Review
- Storage unit was as described in the ad, staff were friendly and helpful and we were in and out in no time at all! I highly recommend this facility.
- On
- 09/17/2016
- Rating
- By
- Autumn Calvin
- Review
- The lady was very friendly and helpful with questions. I was told the wrong info about how much I would have to pay for the storage that day and she tried everything to get the price down to what I had just till I got paid on Friday. I appreciate everything she tried to do for me.
- On
- 08/30/2016
- Rating
- By
- Nicholas
- Review
- Affordable and professional with a good location.
- On
- 03/27/2016
- Rating
- By
- Loretta
- Review
- On
- 03/12/2016
- Rating
- By
- Loretta
- Review
- I needed a storage unit right away. I was able to call at 7 a.m. and get a storage unit that day. They have reasonable hours of operation. You must have insurance on your units. However they do not have a restroom in the facility so you must use the restroom before getting there.
- On
- 03/08/2016
- Rating
- By
- Casey
- Review
- Staff wasn't as knowledgeable as other reviews. Friendly tho. Unit was dirty when i opened it. Overall satisfied
- On
- 03/01/2016
- Rating
- By
- Lonnie
- Review
- Smooth transaction. I wish I would have known I need to have two locks instead of one though. Reasonably priced.
- On
- 12/31/2015
- Rating
- By
- Enchelle
- Review
- The unit was alright for storing my daughter's things over the summer.
- On
- 05/17/2015
- Rating
- By
- Michael mills
- Review
- Great storage space and location
- On
- 01/08/2015
- Rating
- By
- Chloe'
- Review
- Great! Good service! Very Pleased!
- On
- 12/26/2014
- Rating
- By
- Tim
- Review
- Inside unit was very clean I have concerns of all the spiders on the outside of unit you need to spray I know it is that time of year in Illinois the spiders are looking for a place for winter but they are very bad
- On
- 09/22/2014
- Rating
- By
- Jim McRoy
- Review
- Great customer service Manager is easy on the eyes also
- On
- 11/25/2013
- Rating
- By
- Ryan
- Review
- It's a reasonably priced and a run of the mill storage facility. Easy and got moved in with no issues or problems.
- On
- 10/02/2013
- Rating
- By
- Virginia
- Review
- 潇摯
- On
- 09/10/2013
- Rating
- By
- Jean-Remy
- Review
- Was easy to move into. Got there right at closing time and the lady at the front office was patient and willing to help.
- On
- 09/04/2013
- Rating
- By
- Patrick
- Review
- It has been a great experience I will recommend it to everyone. Thanks again
- On
- 08/22/2013
- Rating
- By
- Sheron Young
- Review
- The paperwork, and customer service was great! I would definitely recommend it to others.
- On
- 05/31/2013
- Rating
- By
- Rachel
- Review
- They didn't tell us ahead of time we needed proof of insurance, so we had to call our agent and have him fax it over. That was a hassle that could have been avoided.
- On
- 05/23/2013
- Rating
- By
- Dawn
- Review
- When I arrived , I was told I needed a copy of my insurance policy but was never informed of this prior to my arrival. Luckily my daughter still had her computer in her dorm room so I went there and printed a copy from the insurance website. It would have been helpful to know this before hand. Otherwise everything else was fine.
- On
- 05/15/2013
- Rating
- By
- Ron
- Review
- On
- 04/30/2013