Frequently Asked Questions

What is Moverscorp.com?
Moverscorp.com is a marketplace for local full-service movers and individuals with moving needs. Moverscorp.com helps the potential customers find the most appropriate moving company in local area.

How does Moverscorp.com work?
Search for Movers by entering your zip code and your desired moving day in the Search Box. Compare the Movers and place an order with your credit or debit card. You may place an order directly through the website or by giving us a call.

Moverscorp.com will charge your card for the services you have requested and provide you with a service code for your Movers.

Your hired Mover will contact you within 24 hours to discuss details of the upcoming move.

When you are satisfied with your requested services, give the service code to your Mover as payment.

How soon do I need to schedule my move?
Reservation is based on availability. In order to ensure the desired day, place your order as soon as possible. Usually, the weekends and the end of the month are peak times in the moving industry.

What is your privacy policy?
Your customer information is protected and secure. We take every precaution to ensure the safety of your personal information. We do not sell or trade your personal information; we only provide your contact information to the contracted Mover. Please refer to our complete privacy policy.

Are Movers licensed and insured?
Some Movers are, some Movers are not. Please check the Movers' profiles for insurance and licensing information. If the Movers are licensed, they will publish their license information (USDOT#) in their profile. Moverscorp.com does not insure or protect Customers or Movers.

Are Movers employees of Moverscorp.com?
No, they are not. They are moving service providers in their areas.

What services are offered?
Movers at Moverscorp.com provide wide range of moving services that include taking apart your furniture and wrapping your furniture and appliances at your original address, transporting the goods to the destination, unloading and reassembling furniture at the new location (local moves only).

What type of equipment do Movers provide?
Usually the hourly rate includes a moving truck, moving blankets, dollies, bungee cords, straps, tools for disassembling and assembling of your furniture. For more accurate information, please refer to Movers' profiles.

Do you service my area?
There are available Movers in most of the areas. For a specific area, simply enter your zip code to find Movers.

How do I contact Movers?
As soon as you place your order, you will receive a confirmation email from Moverscorp.com including the Mover's contact information. In addition, the requested Mover will contact you within 24 hours of placing the order.

Do Movers work on weekends and holidays?
In most areas they do. Just enter your zip code and desired moving day to find available Movers.

Is there anything that Movers will not move?
There are some items Movers do not transport such as jewelry, cash, hazardous materials, firearms because of existing rules and regulations. You can contact your Movers directly before the moving day if you have any specific questions. For more information refer to What Not To Pack and Move page.

Do movers assemble/disassemble furniture?
Most of the Movers do. Click on the Movers' profiles to see all provided services. It is also recommended to ask all necessary questions before the moving day. For more information refer to Furniture Disassembly and Assembly

Do Movers hook/unhook appliances?
Movers will handle the major appliances' transportation, but usually you need to hook/unhook your household appliances for the move. Since under the State laws, most of the Movers are not allowed to temper with gas appliances. For more information refer to Preparing and Moving Appliances

Is there any minimum time requirement?
Some Movers may require minimum hours of service. For more accurate information please check Movers' profiles.

What about if the move requires more time than I paid for?
Contact Moverscorp.com to place another order or you may pay to your Mover directly.

What about if the move takes less time than I paid for?
Movers are paid for the predetermined amount of time you ordered regardless of the actual time taken to perform the service. We suggest that any extra time to be used for any additional services the Mover can provide such as unpacking or furniture assembly.

What if the Mover accepts my order but does not show up?
We'll do our best to find other movers in your area, or issue a full refund.

What happens if my household belongings are damaged during the move?
Any possible damages should be worked out directly with the Mover. The basic liability coverage is usually included in the hourly rate; it may vary from 40-70 cents per pound per article, depending on the State regulations. In addition some Movers offer an optional extra insurance. For more information, please refer to Movers' profiles.

What is a service code?
The service code is emailed to you when you place your order. The service code is to be given to the Mover once the job is completed as agreed.

Can I make changes to my order?
Yes. If for some reason you need to make any changes to your order, please contact directly your Mover and discuss all further details.

What happens if I lose my service code?
The service code is emailed to you after you place an order with credit card. If you do not have access to the Internet, you may contact Moverscorp.com for assistance.

Can I cancel my order?
Yes. You may cancel your order and get a full refund prior to the completion of the job. You can cancel your order by filling out the following form.